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Trade Finance Officer Resume Example

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TRADE FINANCE OFFICER
Career Focus
9 yrs Banking 
Summary of Skills
  • Trade Finance Operations
  • Customer Service
  • Branch Banking 
Accomplishments
Awarded Best Tele-caller for 3 times in a row in HSBC ·        
Rated excellent performer in yearly appraisal at HSBC

Professional Experience
Company NameAugust 2007 to January 2011Trade Finance Officer
City, State
  •   Payments of documents presented under L/C. 
  • Booking & paying off of Collection documents. 
  •  Delivery Order Issuance for documents under L/C or Collection. 
  • Advance & Direct payment under RBI regulations. 
  •  Resolving all client query regarding import payments, Letter of Credit, Collection bills
  • Bill presentation under L/C & collections
  •  Ensure transactions are processed with the TAT ·        
  • Bill Of Entry follow up
Company NameAugust 2005 to July 2007Fund Transfer Investigation Officer
City, State
  • Working as an Officer in Fund Transfer Investigations for Abn Amro Bank -Netherland Investigate Fund Transfer related cases and bring them to closure in a timely manner
  • Specializing in specific types of cases and handling queries related to Bank and clients
  • Gaining more knowledge on Swift Messaging and International Fund Transfer
  • Actively working on projects on increasing efficiency ratio by decreasing rejects and avoiding re-opens
  • Escalate cases if they do not get resolved within specific time
  • Meet the targets set 
Company NameOctober 2003 to August 2005Credit Card Collection Officer
City, State
  •  Responsible for collecting overdue payments from customers defaulting for more than 60 days and above after due date.
  • Responsible for quick resolution of accounts to get delinquency down on the card base.
  • Ensured quick & sound resolution to issues & problems in a way that effectively reflect business requirements.
  • Mentoring new staff on systems and honing their calling skills Worked on Cacs , Dialer system and Hub.
Company NameAugust 2001 to September 2003Customer-service executive
City, State
  • Responsible for understanding and resolving problems raised by customers and provide better services.
  • Responsible to also for cross selling of additional cards and loan to increase the card base
  • Worked on CCMS system
Education
UC San Diego (UCSD) Extension2015Certification: Business ManagementCity, State, United States
Mumbai University2000Bachelors of Commerce : Accounting City, State, India
Personal Information
 Date of Birth:  28th of January,  1980
Place Of Birth: KGF, India
Sex: Female
Marital Status:  Married
Hobbies: Travel, Hiking
Languages
English,Hindi,Tamil
Skills
Client Relations, Customer Satisfaction, Customer Service,Credit and Collections,Marketing,Global Trade Services, Computer Proficient
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Resume Overview

School Attended

  • UC San Diego (UCSD) Extension
  • Mumbai University

Job Titles Held:

  • Trade Finance Officer
  • Fund Transfer Investigation Officer
  • Credit Card Collection Officer
  • Customer-service executive

Degrees

  • Certification : Business Management
    Bachelors of Commerce : Accounting

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