Trade Finance Officer Resume Example
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TRADE FINANCE OFFICER
Career Focus
9 yrs Banking
Summary of Skills
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Accomplishments
Awarded Best Tele-caller for 3 times in a row in HSBC
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Rated excellent performer in yearly appraisal at HSBC
Professional Experience
B.B. EnergyAugust 2007 to January 2011Trade Finance Officer
Texas City , TX
Texas City , TX
- Payments of documents presented under L/C.
- Booking & paying off of Collection documents.
- Delivery Order Issuance for documents under L/C or Collection.
- Advance & Direct payment under RBI regulations.
- Resolving all client query regarding import payments, Letter of Credit, Collection bills
- Bill presentation under L/C & collections
- Ensure transactions are processed with the TAT ·
- Bill Of Entry follow up
Avnet, Inc.August 2005 to July 2007Fund Transfer Investigation Officer
Paris , TX
Paris , TX
- Working as an Officer in Fund Transfer Investigations for Abn Amro Bank -Netherland Investigate Fund Transfer related cases and bring them to closure in a timely manner
- Specializing in specific types of cases and handling queries related to Bank and clients
- Gaining more knowledge on Swift Messaging and International Fund Transfer
- Actively working on projects on increasing efficiency ratio by decreasing rejects and avoiding re-opens
- Escalate cases if they do not get resolved within specific time
- Meet the targets set
HSBC BANKOctober 2003 to August 2005Credit Card Collection Officer
City , STATE
City , STATE
- Responsible for collecting overdue payments from customers defaulting for more than 60 days and above after due date.
- Responsible for quick resolution of accounts to get delinquency down on the card base.
- Ensured quick & sound resolution to issues & problems in a way that effectively reflect business requirements.
- Mentoring new staff on systems and honing their calling skills Worked on Cacs , Dialer system and Hub.
STANDARD CHARTERED BANKAugust 2001 to September 2003Customer-service executive
City , STATE
City , STATE
- Responsible for understanding and resolving problems raised by customers and provide better services.
- Responsible to also for cross selling of additional cards and loan to increase the card base
- Worked on CCMS system
Education
UC San Diego (UCSD) Extension2015Certification: Business ManagementCity, State, United States
Mumbai University2000Bachelors of Commerce : Accounting City, State, India
Personal Information
Date of Birth: 28th of January, 1980
Place Of Birth: KGF, India
Sex: Female
Marital Status: Married
Hobbies: Travel, Hiking
Languages
English,Hindi,Tamil
Skills
Client Relations, Customer Satisfaction, Customer Service,Credit and Collections,Marketing,Global Trade Services, Computer Proficient
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Resume Overview
School Attended
- UC San Diego (UCSD) Extension
- Mumbai University
Job Titles Held:
- Trade Finance Officer
- Fund Transfer Investigation Officer
- Credit Card Collection Officer
- Customer-service executive
Degrees
- Certification : Business Management
Bachelors of Commerce : Accounting
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