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toys sales associate resume example with 1+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering about 1 and a half years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise. I usually am pretty good talking to strangers about what they need in stores so they can get in and get out with what they were looking for and maybe a little bit more. Also when I get in the groove when stocking shelves and helping customers out with finding what they need in the mix, I do tend to get a lot done when I have a task at hand. Once I get focused and in a good rhythm, I get my tasks done quick and organized. My one flaw is not being very good as a leader. As a person, being a leader of anything, I am awful at. Overall, I am a good people's person and try to get my tasks at hand done quick and clean.

Skills
  • Coordination
  • Reliable and trustworthy
  • Planning
  • Maintenance & Repair
  • Friendly, positive attitude
  • Project planning
  • Conflict resolution
  • Multitasking
  • Relationship building
  • Team building
  • People skills
  • Critical thinking
  • Cash handling accuracy
  • Merchandising knowledge
  • Cash register operation
  • Money handling
Experience
09/2020 to Current
Toys Sales Associate Graphic Packaging Kalamazoo, MI,
  • Greeted every guest enthusiastically, making exemplary customer satisfaction first priority.
  • Exceeded customer expectations by listening to customer needs, finding products that met needs and providing in-depth information about products.
  • Generated daily sales reports for purchasing to maintain stock levels and ordered products according to department plans.
  • Worked flexible schedule to meets business needs, including evenings and weekends.
  • Recommended optimal merchandise based on customer needs and desires.
  • Educated customers on product and service offerings.
  • Recommended merchandise to customers based on needs and preferences.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
06/2020 to 09/2020
Sales Associate Graphic Packaging West Monroe, LA,
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Negotiated and closed deals with minimal oversight.
  • Assisted customers by finding items from the floor and checking inventory for items at other locations.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Reset store displays for special events and seasonal merchandise changes.
09/2019 to 03/2020
Sales Associate Modell's City, STATE,
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Negotiated and closed deals with minimal oversight.
  • Trained some new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Assisted customers by finding the items they needed on the floor and checking inventory for items at other locations.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Listened to customer needs to identify and recommend optimal related selections.
  • Reset store displays for special events and seasonal merchandise changes.
Education and Training
Expected in 06/2020
High School Diploma:
Toms River High School South - Toms River, NJ
GPA:
  • 3.2 Weighted GPA
  • 3.5 Unweighted GPA

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Resume Overview

School Attended

  • Toms River High School South

Job Titles Held:

  • Toys Sales Associate
  • Sales Associate
  • Sales Associate

Degrees

  • High School Diploma

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