Organized and motivated employee eager to apply time management and organizational skills in various environments.
Proficient in organizing surgeries according to insurance requirements, facility schedules and surgeon preferences. Proactive multitasker with excellent interpersonal, communication and planning abilities. Hardworking, professional, great people skills, enhance office operations by staying on top of patient, surgeons and staff needs. Skilled at scheduling more than 30 procedures each week for six orthopedic surgeons.
Skills
Patient Care Coordination
Detail-Oriented
Organization and Time Management
Customer Service
Epic Systems
Critical Thinking
Problem-Solving
CPR Certified
Appointment Scheduling
HIPAA Compliance
Staff Leadership
Collaboration and Teamwork
Multitasking
Bilingual
Experience
Total Joint Coordinator , 08/2016 to Current Legacy Health System – Woodburn, OR,
Worked with operating facilities to schedule procedures on behalf of five orthopedic surgeons.
Scheduled surgical procedures for patients by reviewing surgeon schedules, protocols and needs.
Distributed treatment and procedural information to patients.
Booked surgeries according to physician volume and maintained prompt turnaround times.
Collaborated and established strong working relationships with physicians, supervisors and colleagues.
Reported patients' status and monitored completion of treatment plan to both the surgeon and the surgical facility.
Arranged and scheduled pre-op and post-operative visits during appropriate timeframe before and after surgery.
Educated patients on at-home surgery preparation requirements and post-operative care process.
Sent H&P form and other patient information to surgery facility for booking.
Located scheduling barriers and implemented appropriate solutions.
Coordinated work processes and routed paperwork to appropriate physicians and staff members.
Gathered current medical information and reviewed histories to gather details for surgeons.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Scheduled follow-up appointments as designated by physician.
Scheduled tests, lab work or x-rays for patients based on physician orders.
Assisted the staff, patients and surgeons during clinic.
Scheduled appointments for patients in clinic.
Medical Assistant, 04/2005 to 01/2022 Suncoast Community Health Center – Palm River-Clair Mel, FL,
Provided physician with front and back office clinical support on a daily basis.
Cleaned and maintained medical equipment following procedures and standards.
Documented notes during patient visits.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Responded to patient callbacks and phone-in prescription refill requests.
Measured vital signs and took medical histories to prepare patients for examination.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Educated patients about medications, procedures and physician's instructions.
Organized charts, documents, reports and xrays to maintain team and clinic flow.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Scheduled appointments for patients via phone and in person.
Prepared clinical chart notes for physician prior to clinic.
Prepared and collected x-rays and MRI films for physician prior to clinic.
Provided initial coverage for unavailable staff to physician providing solid patient care for front and back office duties.
Practice Coordinator, 01/2009 to 08/2016 Greater Baltimore Medical Center – Lutherville Timonium, MD,
Supported entire practice for Dr. Stephen J. Snyder, orthopedic surgeon which boosted efficiency and improved overall process flow.
Checked entire office and waiting areas regularly to provide clean and organized surroundings.
Explained policies, procedures and services to patients.
Communicated with patients with compassion while keeping medical information private.
Distributed treatment and procedural information to patients.
Checked patient insurance and collected pre-authorizations from providers.
Located scheduling barriers and implemented appropriate solutions.
Booked surgeries according to physician volume and maintained prompt turnaround times.
Gathered current medical information and reviewed histories to gather details for surgeon.
Coordinated work processes and routed paperwork to appropriate physicians and staff members.
Scheduled follow-up appointments as designated by physician.
Adhered to HIPAA requirements to safeguard patient confidentiality.
Scheduled and confirmed patient appointments and consultations.
Interviewed patients to complete case histories and intake forms.
Scheduled tests, lab work or x-rays for patients based on physician orders.
Collected laboratory or diagnostic results for the surgeon before or during clinical hours.
Answered telephones, emails and faxes.
Cleaned and maintained medical equipment following procedures and standards.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Documented notes during patient visits.
Responded to patient callbacks and phone-in prescription refill requests.
Measured vital signs and took medical histories to prepare patients for examination.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Educated patients about medications, procedures and physician's instructions.
Organized charts, documents and supplies to maintain team productivity.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Scheduled appointments for patients via phone and in person.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Positioned patients properly during examination or treatment for comfort and safety.
Changed dressings on wounds to prevent infection and check for healing.
Cleaned and sterilized instruments and disposed of contaminated supplies.
Explained treatment procedures and physicians' instructions.
Education and Training
: Medical Assistant, Expected in 10/2003 Bryman College - Van Nuys, CA, GPA:
High School Diploma: , Expected in 06/1997 San Fernando Senior High School - San Fernando, CA GPA:
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