Toll Collector resume example with 10+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
Toll collection operator
Toll cashier
Client-focused service
Office reception
Adjusting routes
Educating consumers
Answering inbound calls
Verifying orders
Excellent oral and written communication
Experience
Toll Collector , 11/2015 - Current County Of El Paso Tx – El Paso, TX,
Processed toll payments and issued accurate receipts to motorists.
Provided operational reports listing daily toll lane activity.
Balanced cash and prepared accurate cash deposits on monies collected and tickets received at end of shift.
Monitored and classified all vehicles passing through toll lanes to comply with company procedures.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Welcomed customers, offering assistance to help with directions.
Accurately handled over $500-5,000 of payments daily in cash for tolls.( the Pandemic has created a change in revenue.)
Trained new team members in cash register operation, stock procedures and customer service.
Monitored multiple CCTV feeds to keep close eye on important areas of buildings and grounds.
Warned persons of rule infractions or violations and evicted violators from premises.
Monitored premises and recorded all activity in daily officer report for submission in the log book at close of shift.
Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
Triaged problems quickly and provided precise and clear information while working under minimum supervision.
Patrolled by foot the facility every hour to look for suspicious activities.
Called police and fire departments during emergency situations, administering first aid and CPR until arrival.
Monitored access control systems, including CCTV systems for nefarious activities such as theft and trespassing.
Collaborated with local law enforcement agencies to support criminal investigations.
Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant.
Detected emergency situations using electronic hand devices and PA equipment, through keen listening and close observation to respond appropriately to alarms.
Wrote reports outlining incidents such as theft, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
Protected entrances by scanning individuals and bags via manual, wand.
Monitored and authorized entrance and departure of employees, visitors and other persons.
Education and Training
High School Diploma: , Expected in 06/1989 - Piscataway Vocational High School - Piscataway , GPA:
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