, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Energetic experienced To-Go Specialist, Hostess, and Waitress with two years of experience meeting customers needs, providing great service, accurately recording orders, preparing orders, and delivering orders in a timely manner. A driven, hard working employer with motivation to get things done right. Reliable Babysitter with hands-on experience monitoring meal time and entertainment activities. Personable, caring and commended for building routines while handling emotional and social needs. Enthusiastic people person willing to go above and beyond to fulfill the task asked to preform.
Skills
Menu memorization
High-volume dining
Point of Sale (POS) system operations
Food inspection
Dining customer service
Sales Techniques
Liquor, wine and food service
Menu knowledge
Table Bussing
Friendly, positive attitude
Customer service
Follows directions
Discipline understanding
Giving medicines as appropriate
Emotionally supportive
Superior communication skills
Light housekeeping
Friendly and courteous
Processing payments
Credit card transactions
Speedy and efficient
Experience
To-Go Specialist/Hostess/Waitress, 06/2020 to 08/2022 Town Sports International Holdings Inc – Hicksville, NY,
Greeted guests and gathered information to seat groups or place on waitlist.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Escorted guests to seating area, furnished menus and highlighted daily specials.
Greeted customers, answered questions and recommended specials to increase profits.
Monitored dining area to assess server capacity and estimate wait times.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Answered telephone to provide dining information
Accommodated guests with children and special needs to promote comfortable dining experience.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Developed long-term relationships with customers to increase opportunities for repeat business.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Stayed attentive to server availability and table turnover to quickly seat guests.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Took beverage orders and served drinks during peak meal times.
Maintained accuracy while handling payments, giving change and printing receipts for customers.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Presented food and beverages to guests at tables.
Presented menus to patrons to answer questions about menu items and make recommendations.
Relayed orders to service bar and kitchen via point-of-sale register system.
Cleared table and bussed dishes to allow for quick setups.
Stocked server areas with supplies before, during and after shifts.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Operated POS terminals to input orders, split bills and calculate totals.
Completed opening and closing checklists to ensure smooth restaurant operations.
Documented food orders and ran items to guest tables in dining room.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Reset tables between guests, refilled condiments and wiped down surfaces.
Relayed orders and special requests to cooks.
Calculated charges, issued table checks and collected payments from customers.
Handled special customer requests for separate checks and menu substitutions.
Provided timely checks on guest needs and brought requests.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Calculated accurate bill amounts and processed cash and credit card payments.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Discussed dining menu information to aid in decision process for senior residents.
Retrieved prepared orders from kitchen areas and promptly delivered to guests.
Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Trained new employees on restaurant procedures and plating techniques.
Took orders via phone, bagged food, and provided curbside assistance to take-out guests.
Babysitter, 01/2020 to 05/2021 The Inman's – City, STATE,
Enforced rules to teach good manners and maintain safe environment.
Read stories and played alphabet games to promote early literacy.
Minimized TV and mobile device time by engaging children with games and physical books.
Communicated with parents about daily activities and any concerning behaviors.
Responsibly watched children while parents were out.
Organized creative activities to develop children's physical, emotional and social growth.
Listened to parent directions and followed guidelines for children's care.
Occupied and entertained children with age-appropriate games, toys, movies and coloring books.
Cared for home after children went to bed by clearing dishes and putting away toys.
Assisted with bathroom breaks and served meals to maintain familiar schedule for little ones..
Developed and enforced positive strategies to encourage good behavior.
Read stories to children to promote literacy and promote love of reading.
Established bedtime and behavior expectations.
Box Office Ticket Seller/Drink Maker, 12/2015 to 12/2019 Carolina Carriage Company – City, STATE,
Greeted customers promptly and responded to questions.
took down names and payments for tickets
called names when it was a parties turn for a carriage ride
made hot chocolate and coffee, sold it to customers
Education and Training
High School Diploma: , Expected in 05/2022 Hickory Christian Academy - Hickory, NC, GPA:
Activities and Honors
Beta Club
Soccer player- team won State Championship 3 years in a row (14 years of experience)
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