To-Go Server, Waitress, Hostess, Kitchen Assis Resume Example
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TO-GO SERVER, WAITRESS, HOSTESS, KITCHEN ASSIS
Summary
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing many years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.
Skills
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Experience
To-Go Server, Waitress, Hostess, Kitchen Assis, Cascade Rehab, November 2018-March 2020Everett , WA
- Operated POS terminals to input orders, split bills and calculate totals.
- Oversaw meal preparation and monitored food handling to encourage safety.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Managed guest expectations by relaying informationregarding hours, wait times and specials.
- Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Physical Therapy Aide, Transwest, August 2015-April 2016Belton , MO
- Used various mechanical and electrical equipment and prosthetic and orthotic devices to properly treat patients.
- Treated patients in activities of daily living in supportive and maintenance programs.
- Instructed patients with home care exercises to promote patient ROM and overall health.
- Kept detailed records of patient physical therapy treatments and improvements.
- Worked as part of team to execute proper care of body mechanics and safety of patient.
- Oversaw physical rehabilitation program to introduce and implement new rehab protocols for patient care.
- Assisted in application of traction devices.
- Instructed patients in safe and effective use of weights, pulleys, inclined surfaces and various equipment for given treatments to reduce injury.
- Updated patient records with condition status.
- Monitored equipment use and overall safety of patients.
- Maintained office and therapy equipment by cleaning and making minor repairs.
- Documented patient physical therapy treatments and made observations on improvement.
- Educated patients on safe and effective use of therapy equipment, such as pulleys, weights and inclined surfaces.
- Trained patients on how to safely and effectively use therapy equipment such as pulleys, weights and inclined surfaces.
Receptionist, The Kidney Institute, October 2013-April 2015City , STATE
- Answered and directed incoming calls using multi-line telephone system.
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Greeted visitors, assessed needs and directed to appropriate personnel.
- Sorted incoming mail and directed to correct personnel each day.
- Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
- Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
- Scheduled and confirmed appointments.
Education and Training
High School DiplomaEisenhower High School, , CityStateJune 2010
Some College (No Degree)Lone Star College System, CityState
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School Attended
- Eisenhower High School
- Lone Star College System
Job Titles Held:
- To-Go Server, Waitress, Hostess, Kitchen Assis
- Physical Therapy Aide
- Receptionist
Degrees
- High School Diploma
Some College (No Degree)
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