TLE Sales Associate Resume Example
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TLE SALES ASSOCIATE
Professional Summary
Knowledgeable and dedicated customer service professional with extensive experience in the Marketing and Retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Skills
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Work History
07/2019 - CurrentTLE Sales Associate | Bristol Farms - Palm Desert , CA
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Increased customer satisfaction by resolving warranty related issues.
- Devoted special emphasis to punctuality all while working to maintain an outstanding attendance record, consistently arriving to work ready to start immediately.
- Worked with customers to understand needs and provide stellar service.
- Handled umpteen calls to address customer inquiries and concerns.
- Created effective strategies to target new markets after researching and analyzing competitor behavior.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
- Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
12/2018 - 07/2019Front End Cashier | Coca-Cola Bottling Co. Consolidated - Twinsburg , OH
- Greeted customers and responded to requests for information.
- Performed cash, card and check transactions for customer purchases.
- Assisted with purchasing decisions along with locating merchandise for customers.
- Called for back up cashiers during peak times to minimize wait time for customers.
- Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.
- Maintained organized and orderly front end and removed carts, baskets and debris.
- Checked prices for customers and processed items sold by scanning barcodes.
- Informed front end manager of equipment repair and replacement needs to maintain operations.
- Answered questions about store policies and concerns to support positive customer experiences.
- Approached every question or concern with calm and level-headed approach to successfully address any need.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Educated customers on promotions to enhance sales.
- Assisted customers by answering questions and fulfilling requests.
- Operated cash register swiping items with a barcode across electronic scanner to record price and collected payment.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Supported front end procedures to keep items well-stocked to prevent shrinkage.
- Mentored new team members on POS system operation, customer service strategies as well as sales goals.
08/2017 - 11/2018Cashier | Coca-Cola Bottling Co. Consolidated - Akron , OH
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Counted cash in register drawer at beginning and end of shift.
- Assisted customers with special services, account updates and promotional options.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Answered questions about store policies and concerns to support positive customer experiences.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
- Assisted customers by answering questions and fulfilling requests.
- Promoted customer loyalty by efficiently handling food and service complaints.
- Maintained clean, sanitized and well-organized food preparation zones.
- Provided customers with information on specials and discount deals.
- Checked completed orders for accuracy and bagged meals for easy carrying.
- Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
- Assisted counter staff in packing ready orders and distributing to customers.
- Operated and sanitized kitchen and food preparation equipment.
- Processed payments and counted change to complete transactions.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Prepared and expedited food orders to support waitstaff and other team members.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
08/2014 - 02/2016Cashier | Braum's - City , STATE
- Processed payments and counted change to complete transactions.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
- Checked completed orders for accuracy and bagged meals for easy carrying.
- Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
- Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
- Assisted customers in choosing menu items by providing food complementing information.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
Education
Expected in 05/2021Maricopa Community Colleges - Glendale Community College, City, StateAssociate of Applied Science: Nursing
05/2019Mountain Ridge High School, City, StateHigh School Diploma:
- Member of SOFS (Society of Female Scholars)
- Member of VICA (Club for students planning to participate in the medical field)
- Received President Honor's Scholarship
- Continuing education in Nursing
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Resume Overview
School Attended
- Maricopa Community Colleges - Glendale Community College
- Mountain Ridge High School
Job Titles Held:
- TLE Sales Associate
- Front End Cashier
- Cashier
Degrees
- Associate of Applied Science : Nursing
High School Diploma :
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