Tle Sales Associate resume example with 5+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Knowledgeable and dedicated customer service professional with extensive experience in the Marketing and Retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Skills
Interpersonal
Point Of Sale Knowledge
Exceptional Customer Service
Product Knowledge
Stocking And Replenishing
Coaching/Mentoring
Product And Service Sales
Sales expertise
Work History
TLE Sales Associate, 07/2019 - Current Bristol Farms – Palm Desert, CA,
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Increased customer satisfaction by resolving warranty related issues.
Devoted special emphasis to punctuality all while working to maintain an outstanding attendance record, consistently arriving to work ready to start immediately.
Worked with customers to understand needs and provide stellar service.
Handled umpteen calls to address customer inquiries and concerns.
Created effective strategies to target new markets after researching and analyzing competitor behavior.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
Front End Cashier, 12/2018 - 07/2019 Coca-Cola Bottling Co. Consolidated – Twinsburg, OH,
Greeted customers and responded to requests for information.
Performed cash, card and check transactions for customer purchases.
Assisted with purchasing decisions along with locating merchandise for customers.
Called for back up cashiers during peak times to minimize wait time for customers.
Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.
Maintained organized and orderly front end and removed carts, baskets and debris.
Checked prices for customers and processed items sold by scanning barcodes.
Informed front end manager of equipment repair and replacement needs to maintain operations.
Answered questions about store policies and concerns to support positive customer experiences.
Approached every question or concern with calm and level-headed approach to successfully address any need.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Educated customers on promotions to enhance sales.
Assisted customers by answering questions and fulfilling requests.
Operated cash register swiping items with a barcode across electronic scanner to record price and collected payment.
Processed credit card, EBT, and gift certificate payments with electronic computer system.
Supported front end procedures to keep items well-stocked to prevent shrinkage.
Mentored new team members on POS system operation, customer service strategies as well as sales goals.
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Resume Overview
School Attended
Maricopa Community Colleges - Glendale Community College