Tier 2 Technical Support Resume Example Support.Com

TIER 2 TECHNICAL SUPPORT

Professional Summary

I am a self-motivated individual who takes pride in resolving issues for my clients with a great attitude and communication skills. I have experience working from home and I am interested in another remote helpdesk/support position.

Work History

Support.comTier 2 Technical Support | Work from home | February 2016 - Current

Providing great customer service using proper problem-solving and communication skills

Documenting customer interaction using Remedy ticketing system

Repairing devices to resolve technical issues over VOIP as 2nd level support agent for the largest ISP in the USA

Education

High School DiplomaNewport High SchoolNewport, KY | 2010

Associate of ScienceJackson State Community CollegeJackson, TN | Current

Resume Overview

Companies Worked For:

Support.com

School Attended

Newport High School
Jackson State Community College

Job Titles Held:

Tier 2 Technical Support

Degrees

High School Diploma
Associate of Science

Tier 2 Technical Support Resume Example

Resume Score: 55%

Resume Overview

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