Knowledgeable and dedicated customer service professional with extensive over 10 years experience assisting customers. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Professional Call Center Customer Service Representative committed to providing courteous, prompt, detailed and accurate support. Experience managing outbound and inbound calls and handling emergency issues with patience and tact. Upbeat Customer Service professional bringing 10+ year background in call center, Salon and Fulfillment center settings. Well-spoken and friendly with excellent practical problem-solving skills. Accustomed to working in team-oriented, fast-paced environments. Expertise in using diplomatic communication to defuse escalated situations. Well-qualified, Texas, Georgia and North Carolina-licensed cosmetologist offering 6+ years of experience in salon settings and excellent business management, employee leadership skills. Gifted in customer service, administrative leadership and team building abilities with dedication to performance. Good conflict mediation, organizational and problem-solving abilities.
Answered average of 100 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Job Titles Held: