The Third Party Management Program, is designed to help teammates identify, evaluate and address relevant risks and issues, at both the Third Party and product/service level.
Responsible for all aspects of multi-location Incident and Problem Management process.
Facilitated resolution of significant operational incidents and functioned as a communications point of contact into the various lines of business.
ITIL Foundation 2005
Designing IT Platform Collaborative Applications SharePoint 2005
Principles and Techniques of Project Management 2004
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