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Text Intern Resume Example

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TEXT INTERN
Summary

Multi-talented individual consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Skills
  • Coaching and mentorship
  • Data tracking and analysis
  • Tracking attendance numbers
  • Event planning
  • Campaign tracking
  • Viral trends understanding
  • Industry knowledge
  • Team collaboration
  • Administrative support
  • Team Management
  • Communications
  • Supervision
  • Organization
  • Process Improvement
  • Relationship Development
  • Team Building
Experience
Text Intern|Bernie 2020 - Washington, DC|10/2019 - 04/2020
  • Collaborated with others to discuss new organizing opportunities.
  • Attended departmental meetings, providing feedback to enhance future performance.
  • Collaborated in development of systems and processes.
  • Supported texting department by compiling paperwork and taking detailed meeting minutes.
  • Improved operations by working with team members to find workable solutions.
  • Maintained updated campaign knowledge.
  • Handled all delegated tasks, including volunteer leadership and sensitive text conversations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by management for providing exceptional volunteer interaction.
  • Earned reputation for good attendance and hard work.
  • Created agendas and communication materials for team meetings.
  • Trained super volunteers to lead other volunteers, run strategic campaigns, organize text campaigns, build strong coalitions, generate grassroots support and coordinate event recruitment.
  • Recruited, trained and managed volunteers with aim of equipping teams to independently organize events.
  • Solved social problems, transformed struggling and fragmented communities into cohesive, safe groups with sound team spirit.
  • Raised funds, organized and conducted meetings, engaged with and listened to volunteers to better our movement.
  • Equipped groups of people and inspired institutions to work toward achievement of commonly articulated goals through collective action.
  • Mobilized, coordinated and supported membership networks for various initiatives, including collective bargaining campaigns and strikes.
  • Inspired communities and individual citizens to mobilize and coordinate forces and develop tools to accomplish social change.
  • Assisted in creating digital strategies and integrating digital platforms like Spoke and Slack.
  • Oversaw team of over 60,000 volunteers using Slack as volunteers for the campaign.
  • Worked closely with management to outline campaign goals and transfer goals to volunteers.
  • Created and implemented rules, contracts and materials for volunteers to use.
  • Established and enforced goals to boost team success.
  • Trained and mentored super volunteers to provide better grasp of responsibilities and expectations.
  • Led weekly meetings to address issues and deliver recommendations for effective resolution.
  • Recommended process and systems improvements such as changes to volunteer structure and engagement.
  • Served as liaison between certain departments to implement new improvement plans and changes.
  • Identified operational and performance issues and worked with managers to resolve concerns.
  • Analyzed operational performance to identify pain points and provided actionable solutions to management.
Warehouse Operator|Medline Industries, Inc - Brockport, NY|08/2016 - 10/2019
  • Minimized packaging time by designing streamlined organization system for product items in warehouse.
  • Stocked merchandise each day, clearly labeling items, arranging according to size or color, and preparing attractive displays.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Alternated goods in inventory by observing "first in, first out" approach to keep shelves organized and properly stocked.
  • Acknowledged multiple safety issues and contacted the supervisor regarding concerns and for quick resolution.
  • Collaborated with the supervisor to effectively cut down on defective items in storage and in shipments.
  • Maintained productivity and accuracy while continuously lifting and unpacking over 70 pounds of bulk packages.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Managed timely and effective replacement of damaged or missing products.
  • Processed incoming shipments upon package receipt by scanning boxes and envelopes and using Jennifer software to update system.
  • Checked packages and merchandise for damage and quickly notified vendors to request replacements.
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
General Manager|Wendy's International - Saint Petersburg, FL|12/2003 - 07/2016
  • Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service.
  • Received superior customer service satisfaction scores for 16 consecutive quarters.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Worked with support teams to resolve issues with product, service or accounting areas.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Applied performance data to evaluate and improve operations, target to current business conditions and forecast needs.
Education and Training
Northern Michigan University|Marquette, MICriminal Justice
Gwinn High School||Gwinn, MI|06/2006High School Diploma
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Resume Overview

Companies Worked For:

  • Bernie 2020
  • Medline Industries, Inc
  • Wendy's International

School Attended

  • Northern Michigan University
  • Gwinn High School

Job Titles Held:

  • Text Intern
  • Warehouse Operator
  • General Manager

Degrees

  • Criminal Justice
    High School Diploma

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