Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Competent Phlebotomy Technician with 2 years of experience working in high-volume, fast-paced non profit settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.

  • Leadership
  • H.I.V. Testing and Education
  • Microsoft Office
  • Analyzing
  • Data Collection
  • Checking for Accuracy
  • LGBTQ Community
  • Ball Room Scene
  • Coordination
  • Negotiating
  • Faith Based Organizations
  • Charts
  • Counseling
  • Data Collection
  • Microsoft Office
  • Negotiating
  • Organizational
  • Promotion
  • Maintains confidentiality
  • Patient Assessments
  • Using a centrifuge
  • Setting appointments
  • Customer service
  • Training & Development
Work History
08/2021 to Current Testing Coordinator Texas Health & Human Services Commission | Taylor, TX,
  • Training staff on HIV/HCV rapid testing, STI swab and urine collection, and general testing/lab coordination protocol
  • Maintaining the testing room and all testing forms through daily checks and communication with Supervisor if challenges arise (i.e. biohazard trash not used appropriately)
  • Maintain all lab logs including temperature, control and testing.
  • Communicate with Program Assistant to order all phlebotomy supplies or other testing items needed to be stocked in the testing room
  • Assisting Outreach Coordinator with scheduling for testing events
  • Administering rapid, blood draw, and swabs for AI and SAMHSA contracts (HOUSE/Netwerk)
  • Overseeing and training any other Phlebotomists and testing staff within the dept during onboarding and with refresher trainings as needed
  • Oversee facilitation of specimen pick up for Labcorp/Northwell
  • Communicating tests to medical, inputting in eCW, assisting in delivering negative results and informing positive clients to come in the clinic when requested by medical to do so
  • Maintaining tracking sheet of positive clients
03/2019 to 08/2021 Lead Phlebotomist Sonic Healthcare Usa | Hilo, HI,
  • Communicated with patients, ensuring that medical information was kept private.
  • Traveled to a large number of venues in NYC to conduct various types of rapid HIV, Hepatitis C and including STI screening .
  • Distributed condoms to promote use for HIV-infected persons and persons at highest risk of acquiring HIV.
  • Logged patient information and recorded results into system using Labcorp and Northwell .
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Accurately labeled vacutainer tubes with patient name, date and time of collection.
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Assisted patients in scheduling doctor and healthcare appointments.
  • Responded to patient concerns and questions with compassionate and knowledgeable service.
  • Collected and reviewed patient information to assess eligibility for special programs.
  • Worked effectively with staff from all departments to coordinate resolutions.
05/2014 to 05/2019 Outreach Specialist/ Housing Works Qurate Retail Group | Dayton, OH,
  • Administer pre/post HIV testing to clients 16 and older.
  • Provide counseling to HIV + individuals with referrals as needed.
  • Assist in coordinating outreach activities with community based organizations, business and schools.
  • Responsible for recruiting clients and connect them to appropriate social/medical service fields for HIV testing.
  • Engage in marketing and promotion of the company’s services by developing working relationships with outside organizations.
  • Assist in coordinating weekly organizational events for the LGBTQ community.
  • Produce weekly and monthly progress outreach program reports, including data entry and chart updates for follow-up.
  • Collaborate with team members.
  • Ensure charts are corrected.
  • Completed data entry tasks with accuracy and efficiency.
  • Assisted patients in scheduling doctor and healthcare appointments.
  • Coached patients on self-advocacy.
  • Participated in regular team meetings, huddles, staff meetings and quality improvement projects to improve patient care.
  • Assisted patients in understanding individual rights and responsibilities in regards to care, coverage and payment.
  • Responded to patient concerns and questions with compassionate and knowledgeable service.
  • Collected and reviewed patient information to assess eligibility for special programs.
05/2014 to 05/2015 Data Entry Specialist Exponents Inc. | City, STATE,
  • Completed data entry tasks with accuracy and efficiency.
  • Monitored database updates and verified for correctness.
  • Verified accuracy of data before transcribing.
  • Reviewed completed work for compliance with regulations.
  • Located and corrected data entry errors and reported to management.
  • Sorted documents and maintained organized filing process.
  • Obtained scanned records and uploaded into database.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Compiled information and input into AIRS database.
Expected in CASAC-T: | , , GPA:
Expected in | Exponents Collision Repair & Refinish Technician | Job Corp , , GPA:
Expected in 07/2007 High School Diploma | Transportation Edisto High School, Cordova, SC GPA:
Expected in 03/2019 | Phlebotomist, Long Island, NY, GPA:
Additional Information
  • AWARDS , Robert Arnold Award | Exponents, N.Y.| 2012|Peer Education Customer Service Training | School of Transportation, K.Y.| 2009 | Outreach Youth Awareness Conference| New Vision Fellowship Church, S.C.| 2009| Guest Speaker EMPACT Project | Broad River Correctional Institution, S.C. |2008| Prison Outreach

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School Attended

  • Job Corp
  • Edisto High School
  • Phlebotomist

Job Titles Held:

  • Testing Coordinator
  • Lead Phlebotomist
  • Outreach Specialist/ Housing Works
  • Data Entry Specialist


  • CASAC-T:
  • | Exponents Collision Repair & Refinish Technician
  • High School Diploma

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