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Test Scorer Resume Example

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TEST SCORER
Professional Experience
05/2016 to 06/2016
Test ScorerPioneer Human Services - Sedro Woolley , WA
  • Assessed standardized tests administered to elementary through high school students.
  • Evaluated student responses to subject-related open-ended questions according to a scoring guide.
  • Secured testing materials to maintain confidentiality and integrity.
12/2012 to 12/2015
Investigator/Case ManagerHorizon Bank - Saint Joseph , MI
  • Investigated reports of sexual abuse, medical neglect, serious physical injuries, and child fatalities Conducted forensic interviews with children/adolescents regarding allegations of abuse and neglect Developed case plans including referrals to community services for mental health, substance abuse, transportation, housing, and benefits Coached/mentored new employees on investigative processes and case management skills Formulated court complaints, case related testimony, and custody investigation for the juvenile court.
01/2012 to 12/2012
Residential Treatment SpecialistCintas Corporation - Manassas , VA
  • Supervised juveniles with behavioral and delinquency issues Implemented treatment plans and assisted juveniles with achieving treatment goals Assisted juveniles with self-administered medications and documented dispensing of medication Provided crisis intervention and conducted physical restraints with juveniles as needed Completed daily progress reports, treatment notes, and incident reports.
07/2011 to 01/2012
Personal BankerUS Bank - City , STATE
  • Answered inbound calls in a high volume contact center responding to customers' telephone and email inquiries about checking, savings, and loan accounts.
  • Researched and resolved problems and errors with online banking.
  • Expanded business-customer relationships through cross-selling products and services.
09/2009 to 07/2011
Customer Services RepresentativeGE Capital - City , STATE
  • Answered inbound calls in a high volume contact center to assist stores, customers, and business owners with credit accounts and billing inquires.
  • Facilitated new applications, payment processing, dispute resolution, and online technical support.
  • Marketed debt cancellation products for customer purchase.
Education and Training
May 2009
Bachelor of Science: PsychologyXavier UniversityPsychology
May 2013
Masters of Science: Criminal JusticeXavier UniversityCriminal Justice
Skills
banking, benefits, billing, case management, credit, crisis intervention, email, notes, materials, mental health, payment processing, processes, progress, selling, technical support, telephone, transportation, treatment plans
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

54Fair
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results
  • Strong summary

Resume Overview

School Attended

  • Xavier University

Job Titles Held:

  • Test Scorer
  • Investigator/Case Manager
  • Residential Treatment Specialist
  • Personal Banker
  • Customer Services Representative

Degrees

  • Bachelor of Science : Psychology
    Masters of Science : Criminal Justice

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