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Test Manager Resume Example

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TEST MANAGER
Professional Profile
An IT professional with 7 years of experience as QA tester, Test lead, Test Manager and Business System Analyst in the area of Banking and Finance Services, with the ability to handle multiple function and activities in high pressure environments and close deadlines. *5 years of experience in Manual testing and 2 years of experience in Business System Analyst *Experienced in System testing, Functionality testing, Performance Testing, Data Driven and Regression testing for mainframe and web based applications *Proven ability to direct and improve quality program, reducing defects and improving overall efficiency and productivity *Experience in all the phases of Software Development Life Cycle (SDLC), Testing Life Cycle (STLC) and Defect Life Cycle *Proficient in creating test plan, test cases, test scenarios and test data *Knowledgeable in waterfall & agile methodology and ability to implement testing Standards and Strategy *Expertise in execution & Bug Reporting using Quality Center and Rally tool *Proven ability to work independently and as a team member to assure accomplishment of goals and objectives within challenging time frames *Daily Participating in status calls with Client and gathering of technical and functional specifications for the application and mapping the functional requirements *Successfully managed complex projects with global implementation, and rapidly evolving requirements *Work well with customers and co-workers, quick learner, honest, professional appearance, hard worker. Effective in problem solver with open mind. Self-learner with 'can do attitude'. Ability to work quickly and to be able to change direction as priorities change *Enthusiastic about learning new concepts in emerging technology Key Skills: Business Process Analysis, Software Development Life Cycle (SDLC) Management, Agile Methodology, Defect Tracking ,Test Methodologies ,Requirement Gathering, Quality Assurance, Scoping \ Documentation ,Team Player and Coordinator, Regression Testing Seeking a Test Manager or Test Lead position with an organization that offers a long term commitment and a challenging work environment that welcomes innovation and success.
Qualifications
  • Operating Systems Windows
  • Packages Known MS Office (Word, PowerPoint, Excel),MS Visio
  • Testing Tools Quality Center, CA Agile Center (Rally)
  • Known Programming Languages and tools Java beginner, Selenium Suite, HP Unified Functional Testing (UFT), SoapUI
  • Management Concepts SDLC, STLC, Agile
  • Additional SQL , Manual Testing ,IBM Mainframes
  • Domain Cards and Payment(BNFS)
Experience
Syntel Consulting Inc. USA American Express Technologies AMEXMay 2016 to March 2017Test Manager
  • Custom Contract Review : This functionality has created to review the pricing details for large merchants/custom contracts who are not reviewed in regular pricing process.
  • Gross Pay: Gross Pay is payment option given to the merchant.
  • Where Amex Pays the Gross amount as per the agreed pay day and will collect the discount at the month end.
  • Pricing Audit: Any changes in pricing details of merchant in Genesis needs to be reviewed by second level, so as part of this project we developed approval and review process for all pricing changes like Rate change or fee changes Wok Summary:.
  • Tested the application in various levels like System Integration, regression and UAT testing.
  • Manage offshore testing team by setting goals and expectations.
  • Communicate with developers and create test case scenarios.
  • Create test reports and documentation for Client.
  • Created Test Tracking sheet and report on testing progress to the Project Manager and other designated project personnel.
  • Engaged the impacted team for the end to end testing.
  • Accountable for Setting up the QA environment in coordination with infrastructure teams.
  • Design, develop, execute and maintain Test cases using Rally tool, created and maintained the Test data and worked with development team to identify, prioritization and resolution of issues.
  • Created detailed Test Plan and walkthrough the all teams and Client.
  • Supporting the Development Team to Fix the Defect by providing the necessary details of Defect and its Scenario.
  • Attend SCRUM meeting every day for updates on individual levels and all daily and weekly meeting of projects and provide inputs from the testers' perspective.
  • Assist the project manager with managing the work of Test Analysts during test preparation and execution activities.
  • Immediate notification/escalation of problems to the Senior Management.
  • Assisted users in UAT and help them to create the test Plan and Test Data.
  • Collate final test results and report in writing on these to the Delivery Manager and other designated project personnel and in the case of UAT, produce a final report on the overall conduct of UAT which can then be used as part of Signoff and the Go Live Decision.
  • Worked on the implementation plan and followed up on implementation activities in production for all impacted teams.
  • Worked closely with Client for test strategy, planning, interacted on various issues of enhancement, maintenance and support.
  • Designed and Develop the test scripts using UFT tool to automate the Testing.
Syntel Ltd American Express Technologies AMEXMarch 2010 to April 2016Test Lead and Business Systems Analyst
  • Financial Accounting Hub: The goal of this project would be to remediate the current accounting interface from JETS to FAH.
  • Speed of Pay and International Auto Fraud Suspense Initiative: The Speed of Pay project allowing Merchants to be paid in a shorter timeframe and in some markets the next day.
  • To reduce the risk of possibly paying fraudulent or out of pattern transactions to merchants, a new submission monitoring application IAFS is developed to allow for same day submission monitoring.
  • Acceleration : Acceleration is the functionality which allows the merchant to accelerate their pending payables -both regular and installment.
  • International Merchant Direct Debit: This system is based on automatically debiting the merchants account once the debit balance has reached the threshold period, as defined by the business.
  • It is an agreement between the 2 parties - Amex & merchant whereby the merchant authorizes Amex to debit their account.
  • SEPA: To compliance with the core provision of SEPA regulations Amex has converted all the existing Bank Code & BBAN format of bank accounts to the BIC(Bank Identification Code) & IBAN (International Bank Account Number) format and carry out all collections and payments using this format Work Summary:.
  • Executed SIT, UAT, and regression testing.
  • Managed testing of multiple projects concurrently for various software developments.
  • Provided estimates, test strategies and written test plans, including test cases and expected results, to project team in order to ensure satisfaction of customer requirements.
  • Creating Data for all testing scenarios and for regression test suit.
  • Executed test cases to match Actual results with Expected result.
  • Report Software Defect to the Development team using Defect Reporting Tool.
  • Supporting the Development Team to Fix the Defect by providing the necessary details of Bug and its Scenario.
  • Articulating with Onsite coordinators on the health of the projects and its progress so that no milestones had to be missed and keeping a close eye on the status of the project.
  • Ongoing activity to learn more and more about the financial and Non-financial modules of Payments (Genesis) to gain as much in-depth knowledge as possible of the module.
  • Ensuring to complete the SIT, Regression and UAT Execution and Generating Test Reports from QC.
  • Coordinating the work of test teams and monitoring their performance.
  • Liaised closely with the business & interface teams to determine and document business needs and requirements.
  • Created end deliverables (Project Charter/Requirement Report /Design Reports/Test Report) and completed signoffs successfully.
  • Worked with development resources to ensure the proposed design meets business requirements.
  • Prepared weekly, monthly and quality status reports and presenting them to clients to portray overall health of the project.
  • Coordinated with Project Governance Board for Online Customer Privacy Capability project.
  • Had various meetings with SME's and Business analysts right across the domain to have more insight on the processing and business at micro level, in order to offer better and faster solution to clients.
  • Apart from project activities worked on Resources Management /Capacity planning and Quality management activities within the team.
Super avenue Pvt. Ltd MumbaiOctober 2009 to February 2010Project Intern SAP
  • Studied the "Impact of SAP Implementation On Retail Sector".
Alcove TechnologiesMay 2009 to July 2009Summer Intern/Business Analysts
  • Roles and Responsibility:.
  • Generated positive replies using social networking sites.
  • Scheduled appointments with clients and vendors.
  • Identified Vendors and sub vendors.
  • Requirement Gathering and Requirement Analysis.
  • Data Consolidation Successfully initiated the process of dealing and collaborating with mobile technology vendors with Alcove Technologies.
  • Introduced several new deals to Alcove Technologies and achieved more than 90% success rate.
  • Got appreciation from head-global operations for excellence in client relationship management.
Education
University Of Mumbai2010M.M.S./M.B.A: I.T/SystemsI.T/Systems
University Of Kolhapur2006B.E: Electronics & TelecommunicationIndiaElectronics & Telecommunication
VISA DETAILS08/29/2019Visa Details :H1B
Skills
accounting, Go Live, Agile, automate, balance, Capacity planning, CA, contracts, Contract Review, Client, clients, Debit, Delivery, documentation, Senior Management, financial, Financial Accounting, Functional, HP, Hub, Java, IBM Mainframes, managing, meetings, Excel, MS Office, PowerPoint, Windows, Word, networking, next, Operating Systems, payables, personnel, presenting, Pricing, Programming, progress, Quality, Quality management, QA, relationship management, Reporting, Requirement, Retail, SAP, SCRUM, SDLC, scripts, SQL, strategy, System Integration, Visio, written
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Resume Overview

Companies Worked For:

  • Syntel Consulting Inc. USA American Express Technologies AMEX
  • Syntel Ltd American Express Technologies AMEX
  • Super avenue Pvt. Ltd Mumbai
  • Alcove Technologies

School Attended

  • University Of Mumbai
  • University Of Kolhapur
  • VISA DETAILS

Job Titles Held:

  • Test Manager
  • Test Lead and Business Systems Analyst
  • Project Intern SAP
  • Summer Intern/Business Analysts

Degrees

  • M.M.S./M.B.A : I.T/Systems
    B.E : Electronics & Telecommunication
    Visa Details :H1B

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