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Territory Account Manager Resume Example

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TERRITORY ACCOUNT MANAGER
Professional Summary

Enthusiastic student eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in Government employment. I have completed 81 credit hours of College Coursework and have 3.13 GPA. I have transferred to University of South Florida recently. Proven success in leadership, operational excellence and organizational development. Highly interested in pursuing a career in government for the present and future.

Work History
Staples Advantage - Territory Account ManagerOrlando, FL09/2019 - Current
  • Managed over 650 accounts within Northeast territory
  • Exceeded targets by building, directing and motivating high-performing sales team
  • Contacted customers and prospects to generate new business for Technology, Furniture, and Facilities projects to achieve company goals
  • Demonstrated products and specific features at customer locations and special events
  • Performed cold-calling and follow-ups with leads to secure new revenue
  • Used Salesforce to maintain company database with essential account and sales information
  • Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns
  • Used consultative sales approach to understand customer needs and recommend relevant offerings
  • Used consultative sales approach to understand and meet customer needs
Universal Orlando - Entertainment TechnicianOrlando, FL05/2018 - Current
  • Remained highly knowledgeable in different technologies from such manufacturers as Apple, Lutron and CATV Systems
  • Adhered to and kept team in line with established safety regulations and protocols when working on ladders and operating power tools, providing important protection for personnel and customers
  • Handled calibration of audio and visual equipment for customers and set up devices for optimal performance
  • Saved $100 per day by implementing cost-saving initiatives that addressed long-standing problems
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Managed highly capable field teams, leading technicians throughout installation process for large theater projects
OCPS - TutorOrlando, Florida09/2015 - 01/2019
  • Measured outcomes and progress of students using benchmark assessments
  • Educated students on study tips and exam strategies
  • Planned lessons for allotted time to strengthen weak subjects and build skills on stronger ones
  • Assisted children with daily homework tasks by uncovering and removing obstacles to success
  • Structured activities for interactive learning, including word analysis, reading understanding and fluency skills
  • Worked with students in classrooms, small study areas or home environments to provide educational support
  • Prepared lesson plans to meet goals identified in students' individualized study plans
  • Offered complete instructional support for students unable to attend regular classes
  • Updated required logs and student documentation to keep records accurate and current
  • Tutored over 500 struggling, average and advanced students in Math and Science course materials
Universal Orlando - Host/ServerOrlando, Florida06/2016 - 05/2018
  • Watched dining area staff to evaluate server loads and calculate accurate wait times
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy
  • Assisted managers with quickly resolving service- and food-related issues
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking
  • Cultivated positive guest relations by managing information and orchestrating speedy seating
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
  • Documented reservations and communicated changes to guests using NexTable
  • Effectively managed flow of over 750,000 guests over 2.5 year span using effective spatial management and software usage
Accomplishments
  • Golden Key Honor Society HOST/SERVER Universal Orlando, Orlando, FL / Jun 2016 - Present.
Skills
  • Strategic Planning
  • Scheduling
  • Analytics program experience
  • Research & Reporting
  • Program Implementation and Design
  • Collaboration
  • Communication
  • Organization
Education
Expected in 12/2020Florida Agricultural And Mechanical UniversityTallahassee, FLBachelor of Arts: Political Science
  • Dean's List: Fall 2018, Spring 2019
  • On track to Graduate in Top 8% of Class
08/2017Valencia CollegeOrlando, FLAssociate of Arts: Communications
Expected in 2021University of South FloridaTampa, FlBachelor of Arts: Political Science

Recent transfer into the University.

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Resume Overview

Companies Worked For:

  • Staples Advantage
  • Universal Orlando
  • OCPS

School Attended

  • Florida Agricultural And Mechanical University
  • Valencia College
  • University of South Florida

Job Titles Held:

  • Territory Account Manager
  • Entertainment Technician
  • Tutor
  • Host/Server

Degrees

  • Bachelor of Arts : Political Science
    Associate of Arts : Communications
    Bachelor of Arts : Political Science

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