Customer-oriented, strategic thinking sales and service professional with over 8 years of experience building relationships, cultivating partnerships, resolving complex issues. Committed to customer loyalty and satisfaction. Strong interpersonal skills with a positive, upbeat personality. Thrives in a fast-past environment motivated to maintain customer satisfaction, client retention and contribute to overall company success .
High-energy Sales Representative with proven skills in identifying and converting leads. Gifted communicator with strong insight into client desires and sales-closing strategies. Commended for innovative and resourceful approaches for bringing in new clients and meeting [Type] and [Type] objectives. Offering [Number]+ years' experience and desire to take on challenging [Type] position.
• Generated brand awareness and provided a unique, luxury experience to all customers
• Engaged with customers to effectively build rapport and lasting relationships
• Hit daily sales projections by closely monitored department sales metrics and driving key promotions and incentives
• Trained new associates in product knowledge, selling techniques, customer service and company procedures
• Assisted team when handling register operations, organizing stock room, labeling products and cleaning up
• Identified and settled customer disputes in a professional, pleasant manner
•Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
• Received multiple "Perfect 10" award-winning certificates based on client feedback and satisfaction
• Grew repeated business by providing superior customer service, maintaining 30% of total sales repeat clients
• Consistently exceeded monthly sales targets by 20% or more, ranking top 5 in sales production every month
• Maintained positive attitude and long term relationships with Bloomingdale's colleagues
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