Provided support to the Property Management Department, including the Vice President of Property Management, Property Managers and Building Engineers.
Managed and maintained accurate information in the property management data base and informed all properties of upcoming events and building closings.
In addition supported the corporate administrative team and provided daily coverage for the receptionist as needed.
Tracked the Tenant Deployment process for all new tenants until move in to buildings.
Used Yardi (a property management software) to produce building work orders, compile information for delinquency letters, input tenant contact information and created reports.
Ordered office and copier supplies in addition to monthly meter reads, maintained postage machine and ordered food and supplies for the kitchen.
Coordinated property management teams leave requests, saved utility invoices on server, assembled tour books for leasing, maintained master files for each buildings real estate taxes, appeals and submissions of I & E information, ordered and distributed holiday cards for property managers.
Submitted, received and distributed the uniform orders for Building Engineers and Day Porters biannually.
Interim Administrative Assistant Able Engineering Services － Bethesda, MD
Provided executive-level support to Regional Operations Manager accountable for the operations and maintenance of Maryland's premier shopping mall destination with more than 190 retailers and dining establishments.
Scope of responsibility was diverse and included preparing contracts, administering payroll, invoicing, managing work orders, processing reports, taking minutes and coordinating special mall events.
Organized and implemented filing system for documents crucial to the entire office, creating easy-to-use resource for managers.
Took the initiative to learn work order electronic system and trained staff to increase work productivity.
Efficiently managed the myriad details of complex bids, contracts, and construction projects by implementing and following sound procedures: Created bid summary sheets for all construction and maintenance jobs, ensuring the accuracy prior to submission of approval by upper management.
Prepared contracts after bid summary approval for signature and prepared file with back up information for each related contract.
Submitted and electronically tracked work orders, enabling the department to have a complete history and accounting of work performed by hundreds of vendors under contract.
Administrative Assistant II Marriott International, Inc － Bethesda, MD
Performed full range of administrative support to 2 Vice Presidents and their project teams.
After departmental reorganization, supported the Senior Director of Standards and Deployment in his critical role of managing the quality control and integrity of all the recipes and menus used by this multinational corporation worldwide.
Fully accountable for professional representation as first point of contact for the office.
Supported an additional 15 departmental directors and managers in the absence of their secretaries.
Maintained smooth running of the office on a daily basis and served as the key contact on general inquires to more than 2000 properties worldwide.
Reviewed the web publishing of all F&B content on the corporate global intranet and ensured its authenticity.
Identified previously unpaid invoices, reconciled data, and developed process to ensure all future payments were timely.
Formatted, typed, proofread, printed and assembled standards manuals that 2000+managers relied on to stay current with corporate F&B guidelines.
Selected to handle the processing of accounts payable transactions for the department.
Successfully managed confidential correspondence, calendars, meetings and travel arrangements.
Prepared expense reports and planned internal departmental events.
Administrative Assistant RCD and Associates － Bethesda, MD
Managed a variety of time-critical and confidential activities for this insurance brokerage.
Communicated health renewals and proposed alternative insurance options to clients.
Prepared quotes for alternative health and dental benefits for prospective and current clients.
Provided resolutions for health benefit customer service issues.
Researched insurance companies' benefits, enabling agents to make appropriate coverage recommendations to their clients.
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Companies Worked For:
BECO Management, Inc
Able Engineering Services
Marriott International, Inc
RCD and Associates
Financial Brokerage Services, Inc
University of Phoenix
Job Titles Held:
Tenant and Property Management Administrator
Interim Administrative Assistant
Administrative Assistant II
Bachelor of Science : Business Management , 2006
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