Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

A self motivated professional with an excellent record in a high volume bank teller position. A strong commitment to quality customer service coupled with first-rate communication skills builds significant customer loyalty. Proven ability to handle a diverse customer base, resolve problems and process transactions quickly and accurately ensures increased productivity and efficiency. A reliable and trustworthy individual with an in-depth knowledge of banking products and services.


A trustworthy teller with over 1 years experience in a fast-paced financial environment. A team player with exceptional customer service skills, strong numeracy skills and a positive attitude. Proven record in playing an integral part in achieving branch goals and contributing to an efficient and customer-focused work environment. A comprehensive knowledge of banking products and services facilitates the consistent achievement of teller referral targets.


A dependable professional who provides outstanding customer service, efficiently processes a high volume of error-free transactions and consistently meets scorecard goals. An organized and fast worker with solid computer skills and a sound knowledge of cash management principles. Proven record of successfully cross-selling bank products and services. Recognized as a hard working and adaptable team member who contributes to a positive work environment.


Highlights
  • Familiar with all bank products and services.
  • Highly skilled in Microsoft Word ,Excel and Powerpoint.
  • Ability to work quickly and accurately.
  • Analyzing information and making decisions.
  • Excellent verbal and written communication.
  • A team player and work well with others.
Experience
Teller & ATM Custodian, 07/2014 - 08/2015
Breakthru Beverage Group Green Bay, WI,
  • Processed safe deposit box and loan payments.
  • Maintained cash availability and accounting of 3 Automated Teller Machine (ATM) on a daily basis
  • Provided customer assistance with balance detail and other inquiries.
  • Oversaw processing of night deposit bags.
  • Referred customers to appropriate financial services and products as required.
  • Handled all customer complaints and issues with high professional courtesy.
  • Cashed checks and processed deposits upon balance and signature verifications.
  • Promoted new bank products and services to new customers.
  • Referred customer inquiries to appropriate bank departments.
  • Processed withdrawals upon balance verification.
  • Assisted with sales referrals and cross-selling programs as needed.
  • Contributed in top internal sales goals.
  • Controlling and monitoring the levels of cash in the teller drawer and following all check cashing and cash handling procedures.
  • Dealing tactfully and efficiently with demanding customers.
  • Adhering to all bank security, audit, and compliance requirements.
  • Selling financial services and products.


Sales Associate, 01/2013 - 01/2014
Customink Gateway, FL,

Responsible for ensuring that each customer receives the best service possible, and for assisting in the execution of the store initiatives that contribute to generating sales.



Responsibilities;


Responding quickly and resourcefully to customer requests or concerns.


Using suggestive selling techniques to increase sales.


Giving information to customers about products.


Up selling and making recommendations to customers.


Serving multiple customers in a short period of time.

Carrying out re-merchandising, display, price markdowns duties.


Accurately completing cash register transactions.


Receiving store deliveries.


Representing the store in a professional and positive manner.


Creating and maintaining long-term relationships with regular customers.


Assisting in all store administrative tasks.

Taking care of the customers’ needs while following company procedures.

Executing marketing and visual merchandising initiatives.

Occasionally opening and closing the store.

Organizing the display of merchandise.


Assisting customers with choices by providing them with information about products.


Participating in physical inventory counts.


Adhering to all store retail policies and procedures.

Sales Representative, 01/2011 - 02/2011
Customink Nashville, TN,

• Assisted customers with product selection and queries.


• Investigated and resolved customer complaints.


• Set up store displays.


• Sale health club memberships .


• hit month to month sale's goals.



Sales Representative, 08/2009 - 2010
Gold's Gym Health Center City, STATE,
  • Functions.
  • Sales / Exceed Monthly quotas.
  • Customer Service.
  • Heavy Cash handling.
Education
High School Diploma: , Expected in 2009
-
World Hope Academy - Miami, FL
GPA:
Languages
Fluent in English and Spanish.
Skills

ATM, banking, Cash handling, , customer relations, Customer Service, Fluent in English, processes, receiving, retail, Sales, Spanish, written

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Resume Overview

School Attended

  • World Hope Academy

Job Titles Held:

  • Teller & ATM Custodian
  • Sales Associate
  • Sales Representative
  • Sales Representative

Degrees

  • High School Diploma

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