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Telecommunication Technician Resume Example

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TELECOMMUNICATION TECHNICIAN
Professional Summary

Experienced installation and repair technician skilled at setting up, repairing and configuring telecommunications equipment. Proven skills in building relationships with customers and solving problems with little oversight. Excellent communication and planning skills. Adept at working in wide range of inside and outside environments to deliver services to customers. Capable of setting up system components and network settings. Good documentation and time management abilities. Competent Telecommunications Technician bringing [Number] years of experience installing voice, data, video and fire alarm systems. Well-organized and resourceful with superior work ethic.

Work History
Pacific Gas And Electric - Telecommunication TechnicianBurney, California01/2016 - Current
  • Planned layouts and ran cable connecting devices to PLCs and RTUs.
  • Read blueprints and schematics to correctly place equipment.
  • Amended blueprints to reflect new installations.
  • Researched and recommended network and data communications hardware and software.
  • Worked closely with network administrators and server engineers to ensure quality service, troubleshoot faulty equipment and programming in RTUs and PLCs
  • Installed and configured new devices and system components.
  • Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
  • Performed construction operations and installation of Microwave, VHF and UHF equipment on towers.
  • Developed and implemented complex SCADA applications on multiple platforms.
  • Monitored network performance and provided network performance statistical reports for both real-time and historical measurements.
  • Managed creative projects from concept to completion while managing outside vendors.
  • Trained junior members of IT team regarding network security and troubleshooting of data circuits.
AT&T - Premises TechnicianRedding, CA08/2013 - 01/2016
  • Educated customers on how to use [Type] service.
  • Installed and repaired [Type] and [Type] equipment.
  • Maintained company vehicle and company equipment.
  • Read and deciphered graphs and blueprints.
  • Safely operated various hand tools such as [Tool] and [Tool].
  • Researched and recommended network and data communications hardware and software.
  • Set up networks and computers for business and residential customers.
  • Installed and configured new devices and system components.
  • Worked closely with network administrators and server engineers to ensure quality service.
  • Coordinated installation of all new users and relocations of existing users.
  • Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
  • Read blueprints and schematics to correctly place equipment.
  • Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
  • Accurately read, understood, and carried out written instructions.
  • Ensured top levels of car safety prior to release, completing road tests to ensure proper operation of systems.
  • Followed company procedures to maintain work environment in neat and orderly condition.
  • Maintained positive relationships with all customers.
  • Followed standards and procedures to maintain safe work environment.
  • Provided outstanding customer service.
  • Operated wide variety of equipment including power saws, sanders, grinders, cranes drill press, forklift and basic hand tools.
  • Maintained compliance with company standards to perform all maintenance activities.
  • Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices.
William Bradley Electric - Telecommunications TechnicianNovato, CA09/2012 - 08/2013
  • Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
  • Read blueprints and schematics to correctly place equipment.
Costco - Front End AssistantSanta Rosa, CA08/2008 - 09/2012
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Trained as [Job title] and provided back-up coverage to provide customers with optimal support.
  • Educated customers on promotions to enhance sales.
  • Prepared beverages and filled food orders for customers.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Verified over $[Amount] of cash and credit payments daily.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
  • Served needs of more than [Number] customers in busy [Type] environment.
  • Conducted inventory counts by adding each item in stock and documenting in [System].
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Helped customers locate appropriate store locations of [Type] products, answered questions about products and provided solutions for various [Type] issues.
Skills
  • Troubleshooting problems
  • Installing devices
  • Configuring equipment
  • Documenting activities
  • Repairing systems
  • Safety practices
  • CISCO router management
  • Excellent problem-solving abilities
  • Data backup and retrieval
  • Remote access technology
  • System backups
  • Network upgrades
  • Network maintenance
  • Excellent diagnostic skills
Education
Santa Rosa Junior CollegeSanta Rosa, CASome College (No Degree): General Studies
Silverstate HelicoptersTulsaPrivate Pilot Liscence: Pilot
Certifications

Schnider electric telepace studios

Allen Bradley Electric PLC training

American governor Digital governor training.

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Resume Overview

Companies Worked For:

  • Pacific Gas And Electric
  • AT&T
  • William Bradley Electric
  • Costco

School Attended

  • Santa Rosa Junior College
  • Silverstate Helicopters

Job Titles Held:

  • Telecommunication Technician
  • Premises Technician
  • Telecommunications Technician
  • Front End Assistant

Degrees

  • Some College (No Degree) : General Studies
    Private Pilot Liscence : Pilot

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