technology solutions delivery consultant resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Career Overview
An information technology professional with experience successfully delivering projects ranging from distribution management system to a large scale data warehouses. Leadership - have lead have managed projects with direct reports; been a team leader, team manager, project manager, individual contributer in matrixed models, top down models, on-shore/off-shore ??? and virtual team environments. Leading with determination, ingratrity and example .<<<<<<<< Data management - knowledgeable in logical data design and translating business information into flexible, saleable, maintainable databases. Technology innovation - lead several projects that have piloted new technology, new processes or new tools that were leveraged to improve the efficiency of the IT organization. End to end experience - performed various role from managing people, processes and projects in almost every facet of system development life cycle (SDLC) , from requirements definition and, analysis to infrastructure migration. Problem Expertise in project management processes, system development methodologies and project management tools, using a Six Sigma approach for data driven applications, often under strict compliance control. DO NOT REPEAT THE ABOVE----CORE COMPETENCIES: Business/Data Requirements elicitation; Requirements analysis; Regulatory/Compliance adherence; Data Integrity/Management practices; Project management tools and best practices; Change management methodologies; Program management monitoring and controls.

Microsoft Project, Microsoft Office, PMBOK

Strong analytical skills Information security Project management

Excellent problem solving skills

Customer needs assessment

Data Warehousing, ETL

  • DB2, Oracle, DB2, Oracle,
Work Experience
05/2014 to Current Technology Solutions Delivery Consultant Massachusetts General Hospital | Braintree, MA,
  • Manage large project to re-platform and build Infrastructure capacity for Consumer and Home Loans Technology.
  • Key Contributionsthese should include items to suppose the the about claims Managed the requirements and design phases for new platform for Wholesale Lending.
  • Successfully completed three projects to move all testing environments to 200 virtual servers.
  • Managed project to move 80 production servers to virtual servers.
  • Projects contributed to a multi-million dollar cost savings per year or operation.
12/2014 to 05/2014 Change Manager/Business Analyst Manager/Technology Delivery Manager Crane Co. | Oh, Piqua,
  • Manage several large enterprise projects for Global Commercial, Corporate and Investment Banking Technology.
  • Resource managed business analysts and project managers supporting Global Client Information projects.
  • I directly contributed to Project Management process improvement initiatives.
  • Key Contributions: Implemented multiple releases of Anti Money Laundering (AML) compliance system.
  • Migrated data to new platform, integrated system with data warehouse and provided ad hoc reporting.
  • Successfully met BASEL accord mandates by integrating banking account systems with Client Relationship Management (CRM) data bases and the enterprise data warehouse.
  • Developed and documented system requirements to comply with Global AML Policy, Office of Foreign Asset Control (OFAC) and the Office of Comptroller of Currency (OCC) mandates.
  • Piloted proof of concept with IBM Rational Tools and the change management process.
01/1 to 12/2014 Project Manager Verista | North Cove, NC,
  • Projects I managed were for the Institutional Investor division included requirements gathering to implementation.
  • Prepared RFIs and RFPs.
  • Facilitated software benchmarks and made recommendations to senior management on Extract-Transformation-Load (ETL) and Business Intelligence (BI) software.
  • Key Contributions: Implemented large scale data warehousing for Institutional Clients.
  • Implemented Extract Transformation Load (ETL) and Business Intelligence query tools, best practices and tools for the enterprise.
  • Re-designed the Special Services billing system resulting in increased annual revenues of over $500,000, from increased fees billed and reducing average collection time to less than 45 days.
01/1 to 01/1 Information Security Manager BANK OF AMERICA | City, STATE,
  • Lead team of application developers and system security professionals.
  • My team developed applications and tools supporting operating system security software.
  • Responsible for applications supporting Security profiles, Password resets, Application IDs, and the Corporate Security Data Base housing IDs and user information for Resource Access Control Facility (RACF) and Access Control Facility (ACF2).
  • Key Contributions: Lowered request turnaround time by 300% by implementing an On-line Access Request System.
  • Reduced call center backlog and cost by developing a self-service password reset system.
  • Evaluated and recommended software packages for centralized enterprise security administration.
  • Managed team in three states, responsible for 24x7 on-call support.
01/1 to 01/1 Consultant DUKE ENERGY COMPANY Management Information Systems | City, STATE,
  • As an internal consultant, I worked with an Ernst and Young methodology team.
  • The team implemented a new enterprise system development methodology and policies.
  • We leveraged and customized the E&Y Navigator methodology to Duke Energy requirements.
  • Key Contributions: Created route map for evaluating and implementing software packages using best practices.
  • Advised Project Managers on using structured methodologies, processes, tools and templates.
  • Personally consulted on numerous projects including an Operating System upgrade, Web search engine evaluation, Risk Management system, Purchasing System software package upgrades.
Education and Training
Expected in to to B.B.A | Business Management Kent State University, , Ohio GPA:
Business Management
Expected in 8 1985 to to M.B.A | Finance and Banking Kent State University, , Ohio GPA:
Finance and Banking
Expected in 9 2005 to to Project Management Institute - Project Management Professional (PMP), Certified | , , GPA: Bank of America - Green Belt with Design for Six Sigma - March 2009
Bank of America - Green Belt with Design for Six Sigma - March 2009
ACF2, ad, banking, billing system, BI, Business Intelligence, Business Objects, call center, change management, Cognos, concept, consultant, CRM, Client, Clients, data warehouse, Data Base, Data Warehousing, ETL, senior management, IBM, DB2, IDs, Investment Banking, Access, Microsoft Access, Microsoft Excel, Money, Microsoft Office, Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Project, Microsoft Visio, Microsoft Word, enterprise, Navigator, Operating System, Oracle, policies, process improvement, processes, Project Management, Purchasing, Quest, RACF, Relationship Management, reporting, requirements gathering, Risk Management, servers, structured, Sybase, Teradata, upgrades, upgrade

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Resume Overview

School Attended

  • Kent State University
  • Kent State University

Job Titles Held:

  • Technology Solutions Delivery Consultant
  • Change Manager/Business Analyst Manager/Technology Delivery Manager
  • Project Manager
  • Information Security Manager
  • Consultant


  • B.B.A
  • M.B.A
  • Project Management Institute - Project Management Professional (PMP), Certified

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