Technology Instructor Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Results-focused IT professional with over 20 years of successful experience in managing data, teaching, developing, testing and documenting software. Proactive leader with strengths in communication, collaboration, MS Office and Adobe Suite backed by training in Computer Science and Instructional Leadership. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

  • Self-motivated professional
  • Computer skills
  • Beginning to advanced teaching expertise
  • Planning and Coordination
  • Multitasking abilities
  • MS Office and Adobe software proficiency
  • Teamwork
  • Troubleshooting
  • Critical thinking
  • Data management
  • Customer service
  • Supervision
  • Research And Analysis
  • Online Teaching
  • Verbal And Written Communication
  • Lesson Development
Work History
Technology Instructor, 08/2009 to 05/2018
City Of Aurora, Co Aurora, CO,
  • Delivered engaging curriculum through diverse methods, including classroom instruction, computer lab activities and online learning systems.
  • Assessed, documented and reported on student progress for advanced computer classes.
  • Met with students daily outside of class to answer questions, explain difficult concepts and address individual concerns.
  • Implemented instructional accommodations as required to maintain compliance with ADA requirements.
  • Set up computers and networking systems for over 250 computers and other equipment and delivered step-by-step instructions on basic use.
  • Taught Web design, Flash, Dreamweaver, Photoshop, Illustrator and Adobe Design Premium coding languages according to age group and ability.
Marketing Education Coordinator, 08/2003 to 05/2009
First Commerce Credit Union Valdosta, GA,
  • Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
  • Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
  • Coordinated creation and deployment of videos, social media posts and other marketing collateral increasing overall sales by 25%.
  • Leveraged different market research strategies to investigate new products and enhance campaign planning.
Technical Applications Specialist, 08/1998 to 08/2003
Grifols Inc. Glendale, AZ,
  • Developed flowcharts and diagrams to describe and lay out logical operational steps.
  • Introduced and implemented IT projects for various application enterprises.
  • Removed malware, ransomware and other threats from laptops and desktop systems.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Taught Microsoft Applications, Access, Excel, PowerPoint, Word and basic keyboarding skills to approximately 150 students daily.
  • Reviewed current hardware and software configurations and recommended modifications to increase system speed
  • Set up new desktop systems and configured laptops for incoming employees, loading required software and server permissions
  • Developed training materials, conducted webinars and authored wikis for user training and support use
  • Reviewed technology update proposals and status reports to address company challenges and issues
  • Assisted IT and information system planning, execution and management to improve operational effectiveness
Data Management Coordinator, 06/1993 to 09/1997
Cincinnati Children's Hospital Medical Center OH, State,
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Coordinated all aspects of Records Management
  • Mentored newly hired employees, offering insight into job duties and company policies for easier transition to job position
  • Developed and documented report generating programs which monitored work-in-process thereby increasing productivity by 20% within two months.
  • Analyzed and compiled statistical crime data to be submitted monthly to Texas Uniform Crime Reporting Center in Austin, TX
  • Supervised production of ten Records Clerks, three Tele-serve Operators and one Clerical Supervisor
  • Detected and resolved data quality issues and discrepancies for integrity and quality control.
  • Communicated with data architects, programmers and engineers to keep projects on track.
Master of Science: Instructional Technology, Expected in 12/2005
Lamar University - Beaumont, TX
  • Graduated in Top 10% of Class
  • Professional development completed in Instructional Technology Leadership
Bachelor of Arts: Computer And Information Sciences, Expected in 05/1993
Lamar University - Beaumont, TX
  • Received Academic Scholarship from Zeta Phi Beta Sorority, Inc
  • Member of Zeta Phi Beta Sorority, Inc
  • Member of Association of Black Engineers
  • Member of Association of Computing Machinery
  • Elected to President position for Epsilon Delta Chapter/ Zeta Phi Beta Sorority, Inc. in 1976
  • Elected to National Position within Zeta Phi Beta Sorority, Inc. two terms from 1978-1982
  • Member of Phi Delta Kappa
  • Professional development completed in Computer Science
  • Association for Computing Machinery
  • Institute of Electrical and Electronics Engineers
  • Association of Information Technology Professionals
  • Open Government Training, Office of the Attorney General
  • Supervisor Training, City of Beaumont
  • Sexual Harassment in the Workplace/EEOC Training, Jefferson County Sheriff's Department
  • Texas Open Records Act, Bannon & Associates
  • Developing and Implementing a Records Control Schedule; Managing Electronic Records; Electronic Document Imaging Training - The Texas State Library
  • Laptop Training, Lamar University Regional Police Academy
  • First-Line Supervision - Lamar University Regional Police Academy
  • Drug & Alcohol Awareness Training for Supervisors, Lamar University
  • AS-400 Operations Training, Lamar University

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Resume Overview

School Attended
  • Lamar University
  • Lamar University
Job Titles Held:
  • Technology Instructor
  • Marketing Education Coordinator
  • Technical Applications Specialist
  • Data Management Coordinator
  • Master of Science
  • Bachelor of Arts

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