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Technology Coordinator Resume Example

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TECHNOLOGY COORDINATOR
Summary

Technologically-savvy [Job Title] with proven customer service, time management and multitasking abilities. Attentive to customer needs and able to break down technical problems to develop effective solutions. Proficient [Type] Technologist highly effective at maximizing productivity by improving team efficiency and key processes. Prepared to apply [Number] years' of experience in [Industry] and demonstrated record of success in the field to dynamic new position.

Skills
  • Automation
  • Diagnosis
  • Drivers
  • Fax machines
  • Help desk
  • Image
  • Information technology
  • Inventory control
  • Local Area Network
  • Macintosh
  • Windows
  • Enterprise
  • Network Administration
  • Networks
  • Networking
  • Network
  • Operating system
  • Personnel
  • Quality
  • Repairs
  • Research
  • Scanners
  • Servers
  • Scripts
  • Software support
  • Technical support
  • Troubleshoot
  • Troubleshooting
  • Upgrades
  • Utilities
Experience
Technology Coordinator
Bunnell, FLFlagler County Public Schools/Sep 2014 to Current
  • Analyzes and prioritizes the workload of the team members, assigns work to team members as needed.
  • Coordinates team members to provide assistance and support across multiple sites as needed.
  • Provide support for Google, Windows and Macintosh based hardware and software in order to assist schools with the integration of technology into all subject areas.
  • Repairs and troubleshoots complex problems with computer equipment and software that Technology Support Specialists team members are unable to resolve.
  • Collaborates with other departmental personnel in the implementation of the technology plan.
  • Research software/hardware solutions for instructional purposes.
  • Develop scripts and tools for automation and information gathering.
  • Maintain a proactive role in understanding and evaluating Macintosh (Apple), Windows and Google (Chrome) based products.
  • Assist with training of staff on hardware/software.
  • Perform network administration and implementation and assist with the management of the District's Local Area Network.
  • Set up and configure hardware and install new software on school computers.
  • Provide support for District supported software and hardware.
  • Troubleshoots hardware, software, network, and operating system problems and provide ongoing technical support to other Technology personnel.
  • Interact with other members of the Technology team to troubleshoot and resolve system level problems.
  • Manage and document inventory control of District networking equipment.
  • Coordinate and manage District and site-based projects.
  • Track all work in the help desk work order system Perform hardware and software upgrades for all District supported hardware and software.
  • Keep current of trends, changes and developments in Network Administration and Technology as it applies to Flagler County Public Schools.
  • Performing other incidental tasks consistent with the goals and objectives of this position.
  • Foster and develop a professional image.
  • Consistently represent the district in a positive and professional manner.
Technology Support Specialist
Bunnell, FLFlagler County Public Schools/Apr 2014 to Aug 2014
  • Provide technical consulting assistance related to systems and software to school personnel.
  • Provide support for Windows and Macintosh based hardware and software.
  • Research software/hardware solutions for instructional purposes.
  • Maintain a proactive role in understanding and evaluating Macintosh (Apple) and Windows based products.
  • Assist with training of staff on hardware/software.
  • Perform network administration and implementation and assist with the management of the District's Local Area Network Set up and configure hardware and install new software on school computers.
  • Provide support for District supported software and hardware.
  • Troubleshoots hardware, software, network, and operating system problems and provide on-going technical support to other Technology personnel.
  • Interact with other members of the Technology team to troubleshoot and resolve system level problems.
  • Manage and document inventory control of District networking equipment.
  • Track all work in the help desk work order system Perform hardware and software upgrades for all District supported hardware and software.
  • Keep current of trends, changes and developments in Network Administration and Technology as it applies to Flagler County Public Schools.
  • Performing other incidental tasks consistent with the goals and objectives of this position.
  • Foster and develop a professional image.
  • Consistently represent the district in a positive and professional manner.
Technology Service Technician
Bunnell, FLFlagler County Public Schools/Nov 2011 to Mar 2014
  • Install, diagnose, repair, and maintain information technology infrastructure including but not limited to workstations, servers, printers, copiers, scanners, fax machines, VOIP, video conferencing, and networking equipment.
  • Provide quality hardware and software support for all end users.
  • Efficiently troubleshoot and resolve incidents using the incident management system.
  • Connect & maintain workstations to existing data networks.
  • Identify and learn appropriate software applications relevant to the organization.
  • Work with hardware and software vendors to install updates on enterprise workstations.
  • Perform on-site analysis, diagnosis, and resolution of complex desktop problems for end-users.
  • Ensure efficient operation of the organization's computing environment.
  • Use diagnostic utilities to aid in troubleshooting.
  • Research software updates, drivers, knowledge bases, and other resources to assist in troubleshooting.
Education and Training
Associate of Applied Science: Avionics TechnologyVaughn College of Aeronautics And TechnologyMay 1992LaGuardia, NY
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Resume Overview

Companies Worked For:

  • Flagler County Public Schools

School Attended

  • Vaughn College of Aeronautics And Technology

Job Titles Held:

  • Technology Coordinator
  • Technology Support Specialist
  • Technology Service Technician

Degrees

  • Associate of Applied Science : Avionics Technology

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