- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
Technical Trainer with expertise in increasing personnel performance by developing and implementing programs constructed from the job task analysis process. Experienced in conveying materials engagingly to students with a wide variety of experience levels. Successfully delivered training in one-on-one, instructor-led, and web-based environments.
Adobe: Acrobat, Photoshop, Illustrator, Flash, Dreamweaver, InDesign, Captivate |
|
| A+ | Expert | 5 | 2015 |
| Net+ | Expert | 5 | 2015 |
CTT+ certification
Office 2007 Certification
Office 2010 Cetification
Peraton – Hyattsville, MD,
- Conduct classroom and web based training as an independent contractor.
- Maintain client list of Large and small companies in NYC and Long Island.
- Design and deliver training classes according to specific needs of clients.
Peraton – King George, VA,
- Instructed students in classroom, web-based, and one-on-one environments.
- Utilized Webex and Go To Meeting for online classroom environment.
- Maintained 8.7 or higher out of 9 on class evaluations.
Peraton – Lansing, MI,
- Instructed students in classroom, web-based, and one-on-one environments.
- Utilized Illuminate for online classroom environment.
- Designed and delivered training classes according to specific needs of clients.
- Mentored other trainers on instructing techniques.
- Achieved 8.75 or higher out of 9 on class evaluations.
- Ranked amongst the top 5 instructors worldwide on a monthly basis.
- Ranked 3rd top Applications Instructor worldwide for 2010.
Lg Electronics – Boston, MA,
- Provided excellent customer service and Level 2 technical support.
- Mentored new hires by conducting one-on-one and real time training.
- Designed large format graphics for company events.
Sepracor – City, STATE,
- Conducted Train the Trainer sessions on the Tablet PC and company applications.
- Managed lead team and trainers to ensure compliance with company needs.
- Provided feedback to improve training and updates for course materials.
- Designed facilitator classes to enhance training.
- Consulted on the conversion of training materials to PowerPoint format.
Briarcliffe College - Bethpage, NY
Graphic Design
Hardware, software, and Networking for Windows and Apple OS, Acrobat, Dreamweaver, Photoshop, Illustrator, InDesign, Access, Excel, Outlook, PowerPoint, Word, Visio
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School Attended
- Briarcliffe College
Job Titles Held:
- Technical Trainer
- Technical Trainer
- Technical Trainer
- Technical Support Representative
- Senior Lead Trainer
Degrees
- A.A.S
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