Highly enthusiastic customer service professional with 5 years client interface experience.
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments.Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
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Customer Assistance
Quality Communication
Computed Data Reports
Customer Service
Sales
Product Sales
Market Research
Customer Interface
Multi-tasking
Database Maintenance
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Organized weekly sales reports for the sales department to track product success.Trained [number] new employees quarterly.Excelled in exceeding daily credit card application goals.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Achieved high sales percentage with consultative, value-focused customer service approach.Worked as a team member performing cashier duties, product assistance and cleaning.Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate.Prepared and sold broad range of customized merchandise to individuals and commercial accounts.Prepared and sold broad range of customized merchandise to individuals and commercial accounts.Expressed appreciation and invited customers to return to the store.Managed quality communication, customer support and product representation for each client.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Organized weekly sales reports for the sales department to track product success.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Achieved high sales percentage with consultative, value-focused customer service approach.Managed quality communication, customer support and product representation for each client.Attended local, regional and national trade shows for product development training as defined by territory needs.
Cash handling, Able to lift 75 pounds, Shipping and receiving, Professional and friendly, Careful and active listener, Strong public speaker, Multi-tasking,10-Key, Account Management, Active Learning, Calendaring, Client Relations, Computer Proficiency, Coordination, Creative Problem Solving, Critical Thinking, Customer Needs Assessment, Customer Service, Data Collection, Data Entry, Documentation, Email, Executive Management Support, Filing, Grammar, Internet Research, Report Transcription, Research, Scheduling, Service Orientation, Speaking, Spreadsheets, Telephone Skills, Time Management, Travel Arrangements, Travel Booking, Travel Planning, Type 40 WPM, Typing, Vendor Management, Writing, Letters and Memos, Lotus Notes, Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Minute Taking, Multi-Task Management, Organizational Skills, Prioritization, Proofreading, Reading Comprehension
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School Attended
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