TECHNICAL SUPPORT ENGINEER (Data Protection Advisory Division) Resume Example
Love this resume?Build Your Own Now
TECHNICAL SUPPORT ENGINEER (DATA PROTECTION ADVISORY DIVISION)
Summary
Data Protection Consultant with 10 years of experience with a diverse back-ground in Hyper-converged , storage technologies.Building , Implementing , providing thoughtful solutions to external customer's client's are best equipped to deal with Disaster situations.
Experience
Technical ConsultantFeb 2016
Perficient － Saint Louis , MODesigned , delivered , deployed , migrated complex solutions and providing architectural recommendations on Data Protection technologies for vendors like DELL EMC , Rubrik , Cohesity and their integration with cloud providers - AWS , different applications like SQL,Oracle, Exchange.Developed Run books for various procedures.Provided / participated with vendors to investigate root cause analysis.Provided strategic direction and ensure the delivery of technical based projects.Develop Service proposals for each scope of work for various vendors.
Perficient － Saint Louis , MODesigned , delivered , deployed , migrated complex solutions and providing architectural recommendations on Data Protection technologies for vendors like DELL EMC , Rubrik , Cohesity and their integration with cloud providers - AWS , different applications like SQL,Oracle, Exchange.Developed Run books for various procedures.Provided / participated with vendors to investigate root cause analysis.Provided strategic direction and ensure the delivery of technical based projects.Develop Service proposals for each scope of work for various vendors.
Delivery SpecialistMay 2013 to Feb 2016
Amobee － Manila , ARPerformed necessary storage infrastructure maintenance and necessary data migration, as required. Document articles on product behavior and set guidelines for the sameManage, troubleshoot, Integrate, Implement as well as support DELL .Provided proactive recommendations to external client for improving their use of DELL EMC Data Protection solutions.
Amobee － Manila , ARPerformed necessary storage infrastructure maintenance and necessary data migration, as required. Document articles on product behavior and set guidelines for the sameManage, troubleshoot, Integrate, Implement as well as support DELL .Provided proactive recommendations to external client for improving their use of DELL EMC Data Protection solutions.
SYSTEMS ENGINEERJul 2011 to May 2013
Servicenow － Hamburg , NY
Servicenow － Hamburg , NY
- Managed multiple DELL EMC Networker Environments for various clients.
- Performed upgrading , trouble shooting various Data Protection issues.
- Proactively manage space requirements for backup environments across the company.
- Understand and support the application level backups and restores of a robust exchange environment.
- Created Backup reports to discuss storage utilization every week.
TECHNICAL SUPPORT EXECUTIVEOct 2008 to Aug 2009
Softcell Technologies Limited － City , STATEAs a member of Security team performed installation of Symantec Endpoint Protection Anti-virus.Participated in maintenance activities for the Lifecyle of product.Helped customer to provide best possible solutions to prevent malicious attacks on workstations.
Softcell Technologies Limited － City , STATEAs a member of Security team performed installation of Symantec Endpoint Protection Anti-virus.Participated in maintenance activities for the Lifecyle of product.Helped customer to provide best possible solutions to prevent malicious attacks on workstations.
Education
Master of Science, Telecommunication Management2011Stevens Institute of Technology － City, State, U.S.AGPA: GPA: 3.389
- Telecommunication Management GPA: 3.389
Bachelor of Engineering, Electronics and Telecommunication2007Ramrao Institute of Technology － City, State, IndiaGPA: GPA: 3.4
- Electronics and Telecommunication GPA: 3.4
Diploma, Industrial Electronics2004Bharati Vidyapeeth Institute of Technology － City, State, IndiaGPA: GPA: 3.8
- Industrial Electronics GPA: 3.8
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Completeness
- Formatting
- Word choice
- Measurable results
- Strong summary
- Typos
Resume Overview
School Attended
- Stevens Institute of Technology
- Ramrao Institute of Technology
- Bharati Vidyapeeth Institute of Technology
Job Titles Held:
- Technical Consultant
- Delivery Specialist
- SYSTEMS ENGINEER
- TECHNICAL SUPPORT EXECUTIVE
Degrees
- Master of Science , Telecommunication Management 2011
Bachelor of Engineering , Electronics and Telecommunication 2007
Diploma , Industrial Electronics 2004
Similar Resumes
