Technical Leader resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary
Over 16 years of experience in Cisco and multi-vendor network technologies. Led and mentored team of 5-7 engineers in delivering the high quality software for Routing, Switching, Wireless and SDN (APIC-EM controller) based products. Working as a Technical Leader with the proven ability to deliver cost-effective methods of Solution and network design for wired and wireless segments in Enterprise & Service Provider networks. Technically-savvy with the ability to quickly learn new concepts, software, and hardware design. A collaborative team player with excellent communication and interpersonal skills.
  • CCIE # 27122
  • Networking Technologies: Wireless 802.11x(Wifi), Wireless security, Wireless Mesh, IP routing and switching, IWAN, Layer 2 and Layer 3 protocols, MPLS, VPLS L2VPN, MPLS VPN
  • Network Design in Enterprise Campus and Service Provider networks.
  • Platforms : Cisco Router Series ASR9K, ASR1K, ISRG2 (2900/3900), ISRG3 (4300/4400), CRS1/3, Cisco Catalyst switches 6800, 6500, 4000, 3850/3650, Nexus 7K, N7700, WLC 5508, 7510, 8510, WiSM2
  • Test Tools: Spirent, IXIA and Veriwave wired and wireless test equipment
  • NMS Systems: Cisco Prime Infra, APIC-EM, MSE, MRTG, Cisco ACS, ISE, CNR
  • Wireless standards: 802.11a, 802.11b, 802.11g, 802.11n ,802.11ac Wireless protocols LWAPP, CAPWAP, HREAP(FlexConnect)
  • Wireless security WEP, WEP+, WPA, WPA2,dot1x.
  • Routing  protocols – OSPF, BGP, MPLS, LDP, DMVPN, Layer 2 protocols –xSTP(STP,RSTP, MSTP), VLAN, Trunking(802.1Q), Etherchannel (802.3ad), vPC, VSS.
  • Misc. Application  protocols:  TCP/IP, SMTP, POP3, FTP, DNS, TACACS+, RADIUS, SNMP.
  • ReST API's in Network orchestration and automation
  • Experience in Python, Tcl script development
  • General Linux, VMware ESXi and LXC environments
Work History
10/2014 to Current
Technical Leader Olsson Associates Des Moines, IA,


The APIC-EM delivers SDN to the Enterprise Verticals, to the WAN, Campus and Access networks and provides centralized automation of policy-based application profiles.

  • As a Technical Lead to System and feature test teams, delivered high quality software product.
  • Part of Core Alpha team in improving the overall quality of  north bound REST APIs and southbound network functions in discovery, inventory, flow-analysis(path Trace), EasyQOS, iWAN and PnP Applications in agile environment.
  • Designed Enterprise Campus networks for functional and system test with wired/wireless simulations to create a shared test environment for dev and test community.
  • Created comprehensive test plans, test scripts, and use cases to support test objectives in Enterprise Campus Architecture with wired and wireless devices
  • Worked closely with product owners, development teams in sprint cycles and was part of team in delivering GA quality product for early adoption.
  • Provided New Product Introduction training to Support and Escalation engineers on APIC-EM and Path Trace applications.
  • Reviewed test plans and procedures to ensure adequate coverage of system requirements.
  • Provided technical expertise to team members in improving the overall quality in Software dev cycle.

10/2011 to 09/2014
Technical Leader Olsson Associates , ,
  • Presented weekly updates to extended product development team on quality status.
  • Led the team of engineers in functional, solution, RF performance testing of new access-points developed for Service Provider markets.
  • Designed and provisioned test network with  Access Points (AP), Wireless LAN Controllers (5508, 7510, WiSM2, 8510) and other infra components to meet the solution criteria for critical SP Wi-Fi customers. Designed and validated use cases in improving quality of wireless solutions.
  • Designed Outdoor wireless solutions for Cable customers with Outdoor Mesh APs, Cable service provider infra devices M-CMTS solution (Cisco uBR10K, RFGW-10, RFSW).
  • Provided technical expertise to escalation engineers on SP Wi-fi profiles.

05/2005 to 09/2011
Technical Leader Olsson Associates , ,
  • Led the System Integration Test Team (SIT) in validating Cisco's Next generation routing software IOS-XR version 4.0.0, 4.1.0 for CRS platform Planned and Designed Next Gen System test setup to cover feature velocity of Service Provider network requirements.
  • Provided expert support to customer escalation team with internal repro at BU level by analyzing customer networks logically with deployed protocols.
  • Inter-operability tests in multi-vendor environment including Juniper M40 and Cisco 7600 Develop, plan and execute Test methodologies for validating routing protocols OSPF, BGP, ISIS, MPLS, TE/FRR, Inter-AS, L2VPN (L2TPv3 and AToM), L3VPN services, SB/C, IPSEC and vFW Design and develop Test topologies simulating real world environment with simulation tools.
  • Design and write Test plans for System Integrated Test topologies emulating service provider environments with simulated tools MRTG, DOS attacks using Codenomicon, TACACS+, Netflow Collector Engines.
  • End to end testing of MPLS based L3VPN services for Platform-dependent code on GSR and CRS platforms.

09/2002 to 05/2005
Senior Network Engineer Raytheon Technologies Corp Euless, TX,
  • Worked as a member of technical Team, involved in Designing, Planning and Testing new services for AT&T Core network, which offers variety of network services. AT&T is US No.1 Tier1 Service provider.
  • Team Lead in implementing Internet Route Free Core (MPLS backbone) in AT&T US Domestic Network.
  • Planning and implementation of NSR(Non-stop Routing) in  backbone consists of Core, and Edge layered network – with Cisco and Avici routers in a 32 POP network

11/2001 to 08/2002
Senior Network Analyst 22Nd Century Technologies West Sacramento, CA,
  • This project aimed at implementing IP network powered by Cisco routers and switches.
  • Configuring and implementing IP network for AT&T Common Backbone.
  • Troubleshooting and testing IP routing issues, IOS issues in a large range of Cisco products 12416GSR, 3660, Catalyst 6509, Catalyst 2924XL series and uBR7200.

05/2000 to 10/2001
Network Analyst Call Rail Atlanta, GA,
  • The project aimed at administrating Nortel's enterprise Network combining various datacenters in US
  • Worked closely with server administration team located in Santa Clara datacenters to provide network access to enterprise systems
  • Structured Data center network design using Nortel's Passport switches
  • Designed and installed check point firewall policies to secure the enterprise network
  • Designed and implemented divided network based on the functionalities like intra-net and DMZ zones.

Expected in
Bachelor of Technology: Electronics and Communication Engineering
Hyderabad - India,
Cisco Certified Internetwork Expert # 27122
  • Multiple CAP awards in Cisco BUs (CRBU and WNG)  for outstanding contributions.
  • 4-year special scholarship award from Govt of India for performance in school.

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School Attended

  • Hyderabad

Job Titles Held:

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  • Technical Leader
  • Technical Leader
  • Senior Network Engineer
  • Senior Network Analyst
  • Network Analyst


  • Bachelor of Technology

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