Dedicated Analyst skilled in process improvement and budgeting.
Information Systems professional with 10 years of hands on experience in all phases of the System Development Life Cycle (SDLC) along with the ability to devise innovative solutions to functional and business problems and quickly become a proficient user of the application. A key team member to bridge the gap between the end-user and development teams without regard to the phase of the life cycle of the project.
20+ years as Eligibility Technician with Butte County Department of Employment and Eligibility Services in Help Desk, State Hearings Representative, Quality Control and Assurance, Senior Employment and Eligibility Technician. Thorough knowledge of all social services programs, state and federal regulations and requirements and regular legislative changes within any of the programs
State Hearings Representative
Quality Control and Assurance
30 quarter units of Business classes
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