Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
  • Tech-Agnostic person with around 9 years of experience in IT industry handling various tools and technologies for delivering and maintaining solutions
  • Around 8 years of experience with Pharmaceutical R&D clinical process which includes CDASH/SDTM Data ingestion, Clinical Safety term coding , Clinical Data Processing and building Visualizations with Clinical domain data to identify Risks/Insights
  • Over 5 years of experience in Data Engineering & Analysis which involved writing ETL/ELT scripts in python to consume variety of Big data received through different modes of transfers from clinical vendors
  • Trained in Pharmaceutical R&D clinical process & Terminologies
  • Have strong knowledge of Clinical Domain data(CDASH, SDTM) along with the understanding of Data flow across functional areas in R&D
  • Worked with almost all types of Clinical vendors in the market which includes eSource/EDC, CRO, eConsent, Randomization, Safety/Bio-Analytical labs, ECG and Scales vendor
  • Big Data/ETL tools: Cloudera distribution, Hdfs, Hive, Impala, SQOOP, HUE, Spark(POC)
  • Scripting Languages: Python, VBscript, Shell script, Visual Basic for applications(VBA), Base SAS
  • Code Repository: Git, SVN
  • Operating Systems: Windows, Linux
  • BI tools: Tableau, Qlikview, MSBI(SSRS)
  • Databases: Oracle, SQL Server, MySQL
  • Clinical tools: Clintrial, Oracle LSH, dsNavigator, Eclipse, JReview, Pinnacle21
  • Operational: ServiceNow, JIRA, Jenkins, Azure DevOps, Axway, MS office, TOAD
Work History
Technical Lead, 07/2013 - Current
Argo Group International Holdings Ltd. Richmond, VA,

Client: Otsuka America Pharmaceuticals Inc

Roles and responsibilities:

  • Work closely with Technical & Business stakeholders to align with Business strategies, objectives and Roadmaps and plan for necessary deliverables.
  • Continuously involved in improvement related to existing applications and the mandatory member for any next-gen architectural discussion.
  • Worked on various roles in multiple tracks of Clinical process which includes Clinical Data management systems(CDMS), Risk Based Monitoring(RBM), Project server, and Technical Operations.

Clinical Data management systems(CDMS)

  • Worked on Base SAS operations(import, export, PROC compare), ingestion of SDTM/CDASH SAS datasets into Clinical database using Clintrial and OASIS tool, exposed to operations with Oracle LSH and its integration with Argus Safety tool for reconciliation.
  • Involved in XPT to sas format conversion, Coding verbatim terms to global clinical terms using various universal Medical dictionaries such as MedDRA and WHODRUG though dsNavigator and Eclipse tool.

Project Server

  • Responsible for creation and maintenance of reports and views in MSBI(SSRS) and Qlikview.
  • Responsible for all Qlikview admin activities and accomplished in-house migration of Qlikview server.

Technical Operations

  • Responsible for Business process support for Mystic Ensur(Specification management system) and Global Vision-Document proofing system


  • Responsible for ETL operations of variety of data received from multiple Clinical vendors(eSource/EDC, eConsent, CRO, Labs, ECG) through Python and Cloudera Hadoop components.
  • Architected Unified Master database model for RBM reporting and involved in multiple performance improvement activities.
  • Created CDASH datasets from Raw data for a specific vendor and delivered it clinical data management team for TLS and SDTM conversion.
  • Responsible for creation and maintenance of Tableau Dashboard based on User requirements.
  • Involved in Proof of concepts related to AWS Cloud migration of the Platform, analysis of Snowflake and EMR for next-gen cloud solutions.

Tech Stack: CDH5/6, Hadoop2/3, Hive, Impala, SQOOP, Python2/3, Tableau 10.0/2019, Qlikview 11/12, Excel VBA Macro, Base SAS, VBScript

Senior Software Engineer, 08/2012 - 06/2013
Intuit Athens, OH,

Client : Shire pharmaceuticals

Roles and responsibilities:

  • Analyze all the functional spaces of Business Support and find out potential area for Value Adds which can benefit the customer.
  • Developed a Service Health Monitoring tool in VBScript which will check if specific services are running on the Remote servers(over 90 servers) which was highly appreciated.
  • Developed a Report Generating tool in JAVA which will generate Reports from JIRA Ticketing Tool.
  • Developed a Log Monitoring tool in JAVA (LINUX server) and in VBScript (WINDOWS server) which will monitor the Log files for errors and warnings.
  • Developed an Effort Tracking tool in MS Excel VBA that links with raw data in MS Access database and generate reports.

Tech Stack: Java (Apache POI), VBScript, MS Excel VBA Macros.

Software Engineer, 10/2011 - 12/2012
Syllable New York, NY,

Client: Covance pharmaceuticals

Roles and responsibilities:

  • Trained in RDBMS and Oracle SQL/PLSQL programming during 3 months of Campus force training at HCL
  • Develop a PL/SQL function which is part of an Online leave application tool.
  • Involved in Deployment and Performance tunings discussions.


  • Developed a RFP tool in MS Excel VBA For based on ASM COE levers for Healthcare domain. This tool is used to the number of FTE required based on the Timeline, Allocation logic, Pyramid structure, Contract period and financial parameters like ASM levers. It also helps to calculate the TCV for the project based on Average cost per hour, COLA% per year, YOY savings.

Tech Stack: Oracle SQL/PLSQL, Excel VBA Macro.

Post Graduate Diploma: Information Technology Management, Expected in 02/2017
Symbiosis Centre For Distance Learning - Pune,

Distinction Graduate with 70%

Bachelor of Engineering B.E: Electronics And Communications Engineering, Expected in 04/2011
Valliammai Engineering College(Anna University) - Chennai,

First Class with Distinction Graduate with 79%

High School Diploma: , Expected in 03/2007
IIPE Laxmi Raman Matriculation Higher Sec School - Tirunelveli,

Finished High School with 92.58%

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School Attended

  • Symbiosis Centre For Distance Learning
  • Valliammai Engineering College(Anna University)
  • IIPE Laxmi Raman Matriculation Higher Sec School

Job Titles Held:

  • Technical Lead
  • Senior Software Engineer
  • Software Engineer


  • Post Graduate Diploma
  • Bachelor of Engineering B.E
  • High School Diploma

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