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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Skilled Technical Lead successful at marrying technology and business needs in order to meet changing demands and solve diverse problems. Prepared to leverage 13+ years of IT experience to take on new role with long-term potential and room for professional growth. Experienced Senior developer well-versed in handling all phases of development and deployment activities of initiatives end to end. Experienced Developer capable of handling incident tickets, application support. Known for successfully optimizing systems to meet changing demands, enhancing collaboration and improving security. Key strengths are self-confidence, flexibility, quick learning, good analytical, technical and leadership skills. Possess good communication skills to interact with client effectively in gathering the business requirements and takes ownership in delivering excellence beyond expectations.

Skills

Operating System

Z/OS, OS/390, MVS

Programming Languages

JCL, COBOL, REXX, CLIST, CICS, HTML

Databases & Tools

DB2, VSAM, Tablebase, IMS DB, IMS DC, AQT, MQ, zOS Connect, SOAP UI, RAD4z, z/OS explorer, Oracle, Unqork

Other Utilities

File aid, File Manager, Endevor, QMF, CA-7, DA Tools, EOS

Experience
Technical Lead, 08/2018 - Current
Act I Chantilly, VA,
  • Review current state of application for any issues or activities and perform validation of any optimization opportunities.
  • Once current state of the item is defined, Propose solutions that ensembles the best practice standards, automate manual efforts and reduces the risk for the application, with optimal benefits.
  • Collabrates with key stakeholders like IT Internal and External application production support resources, Business Partners, Audit, Architecture and Security to select and agree upon a proposed optimization solution.
  • Create sourcing plan and support commitments from Technical, QA, Business, Application neighbors for a given target implementation date.
  • Perform required work to support design and handle functional, integrated, Business, regression and performance testing to validate the new design changes appropriately.
  • Ensure the artifacts are created and signed off by key stakeholders before code changes are deployed in production based on Release Management protocols.
  • Troubleshot and resolved problems with programs and systems.
  • Performed peer reviews of technical projects, providing feedback to production staff and senior personnel.
  • Built systems for multi-site deployment environments by incorporating characteristics of network architecture and available support systems.
  • Guided personnel on overall project direction and alignment with prescribed business goals.
  • Employed strategies such as object-oriented development, data modeling and pre-existing design patterns.
  • Participated in designing diagnostics and quality assurance frameworks to analyze completed solutions.
  • Drafted high-level project outlines and documentation for distribution to internal participants and external stakeholders.
  • Trained end-users in best practices to minimize errors and protect key data.
  • Managed diverse projects, including expense tracking, schedule coordination and performance assessments.
  • Directed 13-person team of personnel specializing in executing planned technical updates.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Senior Developer, 11/2012 - 08/2018
Ally San Jose, CA,
  • Built code that was robust, accurate and minimized production issues.
  • Developed updates to existing software to meet changing customer demands.
  • Collaborated with users to gather requirements and evaluate ease of use.
  • Modified existing software systems to enhance performance and add new features.
  • Worked in team environment to produce high-quality programs and applications for Insurance industry.
  • Maximized performance through testing and tuning of applications.
  • Communicated with and gathered feedback from customers about progress updates and worked to resolve specific concerns.
  • Reviewed and optimized work of other team developers, providing feedback and instruction for skill improvement and knowledge transfer.
  • Collected and defined customer requirements to produce product scopes.
  • Coordinated system installations, testing and code corrections.
  • Evaluated and adopted technological innovations and development strategies that improved build speed, quality and end-user experience.
  • Conferred with developers to understand system load limitations and plan strategies to meet customer demands.
Developer, 12/2007 - 11/2012
Avispa Sunnyvale, CA,
  • Participated in team meetings and provided input on deadlines, designs and enhancements.
  • Modified existing software systems to enhance performance and add new features.
  • Tested all software prior to going live to alleviate bugs and troubleshoot issues.
  • Worked in team environment to produce high-quality programs and applications for Insurance industry.
  • Designed user-friendly software interfaces to simplify overall management.
  • Coordinated specifications and requirements for project technical needs.
  • Communicated highly technical concepts using easy to understand terminology.
  • Documented technical specifications and project testing methods for future reference and other assignments.
  • Collaborated with agile development team to test, develop and maintain web and desktop-based software applications.
  • Communicated with and gathered feedback from customers about progress updates and worked to resolve specific concerns.
  • Conducted full lifecycle software development in multiple software environments.
  • Coordinated system installations, testing and code corrections.
  • Collected and defined customer requirements to produce product scopes.
  • Demonstrated exceptional interpersonal and communication skills, which improved team collaboration, customer relationships on billing project.
  • Detailed all aspects of software development in technical manuals and documentation to use in later projects.
  • Leveraged existing mainframe components to design and implement development and testing tools.
Education and Training
Bachelor of Engineering: Automobile Engineering, Expected in 01/2007
-
Institute of Road And Transport Technology, Anna University - ,
GPA:
XII – Higher Secondary: , Expected in 01/2003
-
Velammal Matric Higher Secondary School - Chennai,
GPA:
Matriculation: , Expected in 01/2001
-
Velammal Matric Higher Secondary School - Chennai,
GPA:
Certifications
  • Certified Advanced Scrum Master, SAFe - 2019
  • Certified leading SAFe Agilist, SAFe - 2019

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School Attended

  • Institute of Road And Transport Technology, Anna University
  • Velammal Matric Higher Secondary School
  • Velammal Matric Higher Secondary School

Job Titles Held:

  • Technical Lead
  • Senior Developer
  • Developer

Degrees

  • Bachelor of Engineering
  • XII – Higher Secondary
  • Matriculation

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