Accomplished business leader with over 25 years of management, strategy, information technology, M&A, product development, and operational experience in the manufacturing, heavy construction and mining industry. Proven ability to sustainably improve business results while building employee engagement. Passionate and unrelenting drive change to deliver customer value.
Business strategy / acumen
Strategic objective execution
Innovation & Disruptive Technologies
Digital / Information Systems
Public speaking talent
Critical Analytical Thinking
Process Improvement / cost reduction
Technical Information Solutions Division Manager, 08/2007 to Current Caterpillar Inc. – Peoria, IL
Responsible for at team of 430 employees managing Caterpillar's
global parts and service technical information, marketing and sales support information, dealer and market new product introduction processes & support, global translations, systems support, dealer solutions network and global regulatory dealer readiness.
Directed Service Information Transformation, which returned the initial $50 million investment in less than 2 years (prior even to project completion).
Member of Executive Management Team.
Conceived, managed and hosted first Caterpillar Women in Leadership Conference with 98% highly satisfied feedback report
Surpassed cost goals for seven consecutive years, while improving employee engagement.
Caterpillar Logistics Technology Solutions Manager, 01/2005 to 08/2007 Caterpillar Inc. – Peoria, IL
Provide leadership to a team of over 300 information systems and technology professionals responsible for developing, delivering and supporting over $100 million of information systems and service needs for Caterpillar's global logistics business including Caterpillar Inc and over 50 external clients
Delivered a 9 point employee engagement increase in 2005 and another 6 points in 2006.
Delivered >$10 million cost reduction
New Product Introduction Global Process Owner, 01/2003 to 01/2005 Caterpillar Inc. – Peoria, IL
Revitalized the NPI process by engaging over 200 professionals across the enterprise in the redefinition of a consistent, effective and efficient process to design, develop and deliver Caterpillar's new products, components and services Created a single safe source for NPI teams and the enabling process owners and their teams for process and program related information Implemented metrics to enhance stakeholder ability to monitor the program in process, including a process conformance index, requirements management index, gate review templates, and risk management index Managed a team of over 100 professionals working on engineering standards, analysis tools and simulations
Improved employee engagement every year.
6 Sigma Deployment Champion, 01/2000 to 01/2003 Caterpillar Inc. – Peoria, IL
Designed and deployed 6 Sigma process and organization for Corporate Accounting, Finance, Legal, Tax and Auditing Divisions of Caterpillar.
Program was accretive in year 1. Sustainable processes still in place today.
Business Development Services Manager, 01/1997 to 01/1999 Caterpillar Inc. – Peoria, IL
Defined strategy and business plan for Caterpillar Divisions and for Caterpillar Dealers globally.
Facility Manager, 01/1995 to 01/1997 Caterpillar Inc. – Franklin, NC