(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Background, Objective
Results-oriented individual with a diverse background in management and customer service. Dedicated and eager to expand my current skills. Positive can-do attitude devoted to team work, quality service, and development. 
Success Barber School Merrillville, IN Expected in January 2017 : - GPA : Curriculum of Professional Barbering
Merrillville High School Merrillville, IN Expected in June 2014 High School Diploma : Core 40 Academics - GPA :
Calumet Colege of St Joseph Whiting , IN Expected in 2019 : Business Administration - GPA :
Career Accomplishments

Shoppers World

  • Promoted to assistant manger after working as a sales representative for 2 years.
  • Received keys to the store.
  • Responsible for making daily objectives and guiding associates to complete those objectives.
  • ​Opportunity to interview qualified candidates for employment, also train new employees.
  • Passed technical support exam (met requirements to work as a technical software agent for H&R Block.
  • IR (Issue Resolution) Agent of the Month: rewarded for high resolution scores, and positive feedback from clients .
  • Trained to be floor-support, assisting the technical team with clients and handling phone calls.
Soho House & Co. - Technical Floor Support
Nashville, TN, 2016 - Current
  • Answer phone calls.
  • Provide clients with information, steps, and direction.
  • Research databases to seek resolutions for different issues.
  • Create organized documents of each client's profile.
  • Update technical software. ​
  • Floor Support: assist representatives with phone calls when call volume is high.

Mhc Equity Lifestyle Properties - Server
Dennis, MA, 11/2015 - 01/2016
  • Greet customers.
  • Prepare room for dining ( cleaning tables and setting table mats).
  • Practice Safety and Sanitation at all times.
  • Take orders.
  • Transmits orders to kitchen.
  • Restock Implements.
  • Supply customers with food and billing tab.
Krispy Kreme - Store Clerk
Decatur, AL, 10/2015 - Current
  • Stock,or inventory control codes.
  • Ensure labels are clear and visible.
  • Set sale displays.
  • Assist customers.
  • Unload trucks and stock shelves.
  • Replace damaged or missing products.
  • Operate pallet jack.
  • Perform cash,check,and card transactions.
Shoppers World - Assistant Manager:
City, STATE, 07/2013 - 09/2015
• Provide customer service by greeting, assisting customers, and responding to customer inquiries.
• Direct and supervise employees engaged in projects, such as changing seasonal floor sets or creating a fashion wall with new merchandise.
• Interview and train new employees on assigned duties, such as stocking, recovering and processing new merchandise.
• Assign employees to specific duties by creating a daily objective.
• Examine merchandise to ensure that it is correctly displayed and priced to promote sales.
• Perform work activities of employees, such as cleaning and organizing departments, creating displays or fixtures, and cashier duties.
• Annually record inventory to prepare reports for higher management.
• Establish and implement policies and goals with other managers.
• Assist with developing new methods to increase department sales.
• Keep records of purchases, sales, and returns.
• Receive change orders.
• Count cash and ensure balance for all cash registers and safe.
• Close and open the store by performing step-by-step procedures.
• Operate computer and equipment such as Microsoft Word, printer, and copy machine.
• Create nightly closing report including sales, pallets processed, coupons received, and voided transactions.
Sharks Fish And Chicken - Team Member
City, STATE, 05/2012 - 02/2013
  • Prep food by cleaning and seasoning it.
  • Greet customers entering the restaurant.
  • Receive payments by cash, check, credit cards, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers' request.
  • Assist customers by issuing tickets, resolving complaints, and providing information for any questions they may have.
  • Provide every customers with a brochure that included the present menu and specials available.
  • Maintain clean and orderly checkout area, and complete other general cleaning duties. This includes washing dishes, disinfecting counter tops, mopping floors, and emptying trash cans.
  • Stock implements such as napkins, eating utensils, and sauce packets. Also managed cakes and beverages.
  • Wrap and bag prepared food.
  • Take all orders requested by customers, this includes call-ins, walk-ins, and drive-thru orders.

  • Confident in public speaking and interacting with new individuals.
  • Ability to express my personality.
  • Actively engage in different conversations.
  • Comfortable with giving and receiving direction and criticism.
  • Able to mange multiple priorities.
  • Practice leadership.
  • Goal driven individual who contains a sense of motivation and productivity, also promotes hard work and continuous personal growth.

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School Attended

  • Success Barber School
  • Merrillville High School
  • Calumet Colege of St Joseph

Job Titles Held:

  • Technical Floor Support
  • Server
  • Store Clerk
  • Assistant Manager:
  • Team Member


  • High School Diploma

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