Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success, as a work from home agent.An enthusiastic customer service/telesales representative with in-depth knowledge of sales, account management and training.
Microsoft Office Suite Troubleshooting proficiency Exceptional telephone etiquette Employee relations specialist Conflict resolution proficiency Proficient in customer account software
Ability to type 50 WPM
More than 7 years of experience in Quickbooks and PeachTree. Proficient in Salesforce, Zendesk, MediTouch
Proficient in Linux, Windows 7 and 8.
Strong organizational skills
Seasoned in conflict resolution
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