technical business analyst scrum master resume example with 5+ years of experience

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Professional Summary

Accomplished and forward-thinking servant leader with a mindset focused on growth and leadership. Certified Agile Business Analyst (LAI- AB) Agile Team Facilitator (ICP-ATF), and Product Owner (SAFe). A strong skills as a Business Analyst, Agile Team Facilitator, Leading Team, and Scrum Master. Has 3 plus years of experience in delivering results through analysis, creative solutions, and high-level relationship-building skills to foster quality working relationships with teams, individuals, and stakeholders. Excellent communicator with a strong interest in personal development, team problem solving, and organization.

  • Agile Team Facilitation, Scrum, Kanban, Business Analysis, Waterfall Methodologies, Time Management, and Project Management
  • Software Development Life Cycle (SDLC)
  • Scrum Ceremony Facilitation (Sprint Planning, Sprint Review / Demo, Sprint Retrospective, Daily Scrum / Standup, Backlog & Product Grooming / Refinement)
  • Organizational, and time management skills.
  • Team Building
  • Interpersonal communication


  • Microsoft Office, Visio, JIRA, Miro, Trello, Confluence, Zoom, GoogleMeet, Slack, Skype for Business


  • Scrum/Agile, SAFe (Scaled Agile), Kanban, and Waterfall
Lakeland University Sheboygan, WI, Expected in 05/2014 Bachelor of Arts : Criminal Justice/Sociology - GPA :
  • ICAgile Certified Professional (ICP) Certified Agile
  • Business Analyst (LAI-AB) Certified SAFe 5.0 PM/PO
  • ICAgile Professional Certificate: Agile Team Facilitator (ICP-ATF)
  • Certified Scrum Master- in progress
Work History
Northwestern Mutual - Technical Business Analyst/Scrum Master
City, STATE, 08/2021 - Current
  • Facilitated scrum ceremonies such as daily stand-ups, Pi planning, backlog refinement, sprint planning, and retrospective
  • Worked with business and development team to achieve customer satisfaction
  • Helped identify organizational and team impediments and worked with the leadership team to create effective strategies to overcome them
  • Worked with Test Engineer to do UI testing on an application
  • Worked with Product Owner to clean over 80 percent of backlog items
  • Stepped in as a Business Analyst to create user stories in Jira and managed tasks associated with respective user story
  • Worked with team to identify critical system dependencies and provide business and application consultation for their project
  • Facilitated story estimation sessions and backlog grooming sessions
  • Developed Deployment Plan for feature release
  • Fostered and helped team members to reach their potential by encouraging transparency, accountability, collaboration, and continuous improvement
  • Helped scrum team identify dependencies with other teams and communicate the status of dependencies during PI planning
  • Helped improve organizational agility by defining and educating the team on standard best practices such as Definition of Ready and Definition of Done
  • Assisted development staff with drafting project plans, and advising personnel on milestone planning.
  • Investigated and addressed system issues to enhance usability and improve functionality.
  • Helped deploy system enhancements to improve field operations.
Maya Partner - Business Analyst/Scrum Master
City, STATE, 03/2020 - 08/2021
  • Facilitated sprint planning, backlog grooming, daily stand-up meetings, sprint reviews, sprint retrospectives
  • Communicated user story statuses and escalating impediments when needed Independently
  • Coordinated with project team and product owners to develop and update product roadmap
  • Gathered project requirements by conducting 101 meetings and workshops then convert those requirements into user stories, acceptance criteria, and models
  • Coordinated with product owner in backlog refinement and prioritize user stories
  • Conducted story mapping sessions which help in visualizing user journey
  • Worked with product owner and development team to decompose epics into user stories
  • Worked with team to identify capacity and set realistic sprint objectives.
  • Removed impediments to product success, leveraging cross-functional Scrum team talent to provide targeted solutions to unprecedented program errors.
  • Closely collaborated with project members to identify and quickly address problems.
  • Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
  • Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion.
Milwaukee Art Museum - Team Lead/Safety Analyst
City, STATE, 04/2017 - 03/2020
  • Led and facilitated daily team meetings
  • Facilitated communication within the internal team to determine a clear understanding of art project scoops
  • Collaborated with various internal departments to learn and convey Museum information to enhance visitors' and vendors' experiences
  • Led safety-related training as directed by upper management
  • Provided support to the team using servant leadership style and leading by example
  • Documented and analyzed art projects incidents and problems.
Milwaukee Police Department - Intern: Crime Analyst
City, STATE, 05/2015 - 08/2015
  • Analyzed criminal intelligence information from a variety of sources such as previous investigations, legal instruments, information storage, and retrieval systems, and social media
  • Developed slideshows mapping areas of concentrated criminal activity, and built criminal profiles based on careful analysis of crime patterns and occurrences
  • Gathered crime data for a specific geographical area and jurisdiction
  • Documented criminal incident data and preventative practices using predictive analytics
  • Assisted with the improvement of new crime analytical capabilities, systems, and processes
  • Facilitated daily roll calls and workshops to keep abreast of police technological advancements

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Resume Overview

School Attended

  • Lakeland University

Job Titles Held:

  • Technical Business Analyst/Scrum Master
  • Business Analyst/Scrum Master
  • Team Lead/Safety Analyst
  • Intern: Crime Analyst


  • Bachelor of Arts

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