Experienced and highly motivated Sales Executive with many years of account management and analytical experience. Excellent reputation for developing reports to provide thorough analysis for growth, retention of business, and the overall performance of the business model. Skilled in leadership, organization, interpersonal communication, and supporting the management of clients and business partners. Committed to providing the account management and analysis needed for current and future growth opportunities to become a leader in the marketplace.
Responsible for managing inventory of Client submitted change requests, organizing and facilitating meetings with internal resources to provide analysis on root cause of issues, and to plan and implement solutions to meet metrics of client expectations and corporate goals.
Collaborated with Sales Executive as liaison to effectively manage daily operations and performance of business partner relationship. Developed reports to track and report current sales, monitor progress of implementing new business to the platform, provide comparison of business model to current market trends, and identify new area's for growth opportunity. Facilitated meetings with internal and external resources and stakeholders.
Customer Service role was to provide quality control of staff to ensure their timely and accuracy in response to customer inquiries received from incoming calls, written correspondence, or from walk-in customer inquiries.
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