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Technical Business Analyst Resume Example

Resume Score: 80%

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TECHNICAL BUSINESS ANALYST
Summary

Enjoy working collaboratively with testers, developers and business owners in developing and maintaining any complex Applications/Systems. Committed to ongoing professional development and research to ensure currency and innovation in management and problem solving.

Skills
  • Best practices and methodologies
  • Automation scripting
  • Improvement recommendations
  • Documentation and materials
  • Software system testing
  • Mentoring and training
  • Test case development
  • Framework development
Experience
Wells FargoSeptember 2019 to CurrentTechnical Business Analyst
Charlotte , NC

Acts as a liaison between client and technical organization by planning, conducting, and directing the analysis of the most complex, strategic, corporate-organization wide business problems to be solved with automated systems.
· Provides technical expertise in identifying, evaluating , and developing systems and procedures that are cost effective and meet business requirements.
· Applies knowledge of industry trends and
technology to drive organizational change.
· Works with user groups to provide training, resolve questions, assess user needs, and recommend changes.
· Participates in transforming strategic enterprise architecture and design principles into specific system requirements and specifications.
· Recommends and initiates systems testing.
· Acts as the highest-level internal consultant within technology and business groups by re-engineering technical processes for greater efficiencies with significant impact to the business.

LPL FinancialDecember 2017 to September 2019Requirements Analyst
Fort Mill, SC

 Successfully conducted JAD sessions, which helped synchronize different stakeholders on their objectives and helped the developers to have a clear-cut picture of the application to be developed.
 Elicited requirements using interviews, workshops, use cases, business process descriptions and scenarios, and workflow analysis.
 Acted as a liaison between the business, data and the technical teams throughout the project lifecycle.
 Systematically gained knowledge on the business process being followed in the project environment.
 Conducted UAT testing with customers and clients and prioritized all bugs and enhancements with the team.
 Participated in transforming the user requirements into functional requirements and created business process models from the requirement specifications.
 Involved in GAP analysis in the identification of business rules, business and system process flows, requirements and assumptions.
 Initiated all sprint planning sessions and completed story cards within the agile development process.
 Worked closely with software developers to isolate, track and troubleshoot defects.
 Involved in gathering Business Requirements and interacted with the users, analysts, developers, project manager and SME's to get a better view of the Business Processes.

United HealthCare Services Inc.May 2014 to July 2016Business Analyst
Concord, NC

 Gathered, documented and managed business requirements.
 Communicated extensively with clients and different levels of management to identify requirements, create use cases and to develop functional specifications.
 Extensively worked with Project Manager to determine the best practices for requirement gathering.
 Conducted user interviews, one to one sessions with the managers and critical users, and organized JAD Session at both in-house and client locations
 Followed through the sprint planning from agile perspective and followed through with retrospective meetings.
 Implemented (RTM) Traceability Matrix and User Requirement Specification Document (URS) to verify the functionality
 Involved in requirements and functional specifications analysis and developed business process workflows.
 Implemented various process development practices like identifying skills, experience, analyzing future trends and arranging cross skills & systems training. Followed various continuous improvement plans.
 Prepared detailed business requirement document, conducted BRD review meetings with key stakeholders, and involved in BRD approval process.
 Worked with testers and followed through all bug through bug life cycle process.
 Preparing weekly status reports, updating project plan as needed, conducting status meetings with customers, work with client representatives, project team members and end-users to identify process improvement opportunities.

Jermunfran LLCJuly 2011 to January 2014Quality Assurance Analyst
Chesapeake, VA
  • Reviewed configuration files, logs and sections of code to complete debugging and locate breakdown sources.
  • Designed and updated test cases to complete consistent manual tests.
  • Produced test scripts for automated testing for new software.
  • Promoted company in maintaining work environment focused on quality, communication, collaboration, integration and teamwork.
  • Worked with off-site teams to complete timely tests and facilitate smooth product releases.
  • Explored new technologies and tools that quality assurance team could use for testing purposes.
  • Conducted load tests to determine server operating parameters.
  • Analyzed project requirements to find bugs and eliminate issues.
  • Documented identified defects using Sharepoint and helped developers complete further testing and resolve issues.
Education and Training
Wester Governors University Expected in January 2021Bachelor of Science: Business AdministrationSalt Lake City, UT
Technologies

Oracle BIE, SharePoint, AGILE, SDLC, Citrix AU, Lotus Notes, Axure PR, JIRA, SQL, Tableau

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Wells Fargo
  • LPL Financial
  • United HealthCare Services Inc.
  • Jermunfran LLC

School Attended

  • Wester Governors University

Job Titles Held:

  • Technical Business Analyst
  • Requirements Analyst
  • Business Analyst
  • Quality Assurance Analyst

Degrees

  • Bachelor of Science : Business Administration

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