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technical assistant resume example with 18+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Prepared to implement diverse skill sets, technical proficiencies and new perspectives to leadership personnel. Excellent computer skills to troubleshoot technical issues and proficiency with Microsoft Office Suite.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed with of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Managed programs: Word, Excel, power Point, Access, Acrobat, Windows, Web browsers , desktop tools and Antivirus under Windows, Microsoft Project, Visio, C Language, Dbase, Fortran, Sap, IOS mobile operating systems, Android, APPs.
  • Good verbal communication
  • Take criticism constructively
  • Organizational capacity
  • Facility to work in a team
  • Leadership ability
  • Critical/logical thinking
  • Communication skills
  • Power to multitask
  • Customer support
Experience
Technical Assistant, 01/2023 - Current
Dnv Gl Arlington, VA,

Excellent attention to detail, strong verbal communication skills, ability to work independently and within a team, repair, modify, and change parts on mobile devices.
Troubleshoots electronics equipment.
Maintain satisfactory quality performance levels.
Other duties as assigned.

Sales and Operations Assistant, 07/2021 - 09/2022
Corteva, Inc. Lawton, OK,

Logistics, inventory, relationship with suppliers, purchase of materials, coordination of new facilities, warranty service, receipt of merchandise and monitoring and control of processes

Production Operator, 03/2020 - 06/2021
Orsted A/S Chicago, IL,
  • Production machine operator
  • Craftsmanship of assembly of doors and aluminum frames
  • Inventory and material control
  • Daily report of processed material for new orders
  • Review of the material before being processed
  • Monitoring of the production process until completion each order of service
Production Line Technician, 05/2016 - 11/2016
Indigo Autogroup San Rafael, CA,
  • Assembly and disassembly of cell phones
  • Change of parts and damaged parts
  • Operability certification
  • Knowledge of Android and IOS operating systems
  • Any other functions that are assigned
Operations and Logistics Coordinator, 05/2015 - 11/2015
Treasure Doors City, STATE,
  • Coordination and Supervision of the operating personnel in the iron doors facilities
  • Coordination and allocation of logistics required in each facility
  • Weekly planning of the operational activities of the department
  • Control and monitoring of required parts with other suppliers for the completion of some components necessary for each installation
  • Coordination of the facilities with the final client
  • Review and planning of general activities with Management
Corporate Project Engineer, 12/2004 - 09/2015
Corporation Digitel City, STATE,
  • Design and verification of telecommunications systems for Large Clients
  • Project Management (Monitoring of installation and effective integration
  • Supervise the preparation of feasibility reports of links in the company of contractors
  • Radio frequency projects and engineering, network optimization, WAN, LAN, IP-MPLS
  • Planning and dimensioning projects for telecommunications networks (Microwave and RF), QoS and management of network resources (IP, mobile networks, SDH. PDH),Support in the configuration of Cisco routers and switches to large companies
  • Technologies and architecture of wireless networks (GSM, 3G, LTE), Antennas, (UMTS, FO, SDH)
  • Business consultant regarding Telecommunications, best technologies, needsthe client's
  • Design projects for the pre-sale of services tailored to the client to meet the objectives institutional of the organization
  • Technically support the sales force for the satisfactory contracting of services
  • Support for large corporate clients in the installation and configuration of BES, BESx and BES10
  • Operation, management and monitoring of corporate telecommunications projects in SAP
Communications Advisor, 10/2004 - 12/2004
AICOTEL City, STATE,

Consulting, advisory, pre-sales and sales functions at the corporate level. Study the needs of customers in order to propose solutions in Telephony, Contact Centers and Interconnectivity, through the use of outstanding products and brands in their respective categories

Sales Consultant, 10/2000 - 09/2004
Group Ingedigit City, STATE,
  • Consulting, pre-sales and sales functions at a corporate level, of information technology and telecommunications solutions
  • Security solutions for data transmission links (LAN-WAN) for different network topologies (IP, Frame Relay, Dedicated), Solutions of connectivity and data transmission, VPN security solutions
  • Massive Information Storage Solutions (SAN, NAS), Disaster Recovery, Wireless Solutions, PABX, Call Center, IVR, IP Telephony, Unified Messaging, Videoconferencing,
Technical Support and Communications Projects, 10/1999 - 04/2000
Rkm Consulting City, STATE,
  • Administrator of the VoCaltec Emsamled Architecture platform (Voice over IP-VoIP) and new Telecommunications projects.
  • Operational maintenance of the VoIP Platform (Gateway, Gatekeeper), Make changes in the numbering plan for international calls
  • Monitor the response times of the Gateways and WAN links
  • Update the rates in the Databases, Generation of usage and failure reports
  • Ensure compliance with security policies, Escalate problems to service providers in the USA, Changes to the IVR (interactive voice response) of the gateways.
Education and Training
BBA: Architectural Technology, Expected in 07/2007
-
IUT Federico Rivero Palacios - Caracas,
GPA:
Status -
Bachelor of Science: Communications Systems Technology, Expected in 07/2000
-
IUP Santiago Marino - Caracas,
GPA:
Status -
Additional Information
  • Two books published on the Amazon platform in Spanish
    1. "A look inside yourself"
    2. "Emigrating the most difficult decision

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Resume Overview

School Attended

  • IUT Federico Rivero Palacios
  • IUP Santiago Marino

Job Titles Held:

  • Technical Assistant
  • Sales and Operations Assistant
  • Production Operator
  • Production Line Technician
  • Operations and Logistics Coordinator
  • Corporate Project Engineer
  • Communications Advisor
  • Sales Consultant
  • Technical Support and Communications Projects

Degrees

  • BBA
  • Bachelor of Science

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