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Technical Advisor Resume Example

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TECHNICAL ADVISOR
Professional Summary

Responsible Food Preparation team member offering proven skills in maintaining clean facilities and promoting customer satisfaction through exceptional service. Dedicate long hours to complete fast-paced work. Customer service-driven team player good at connecting with people and fostering patron loyalty. Motivated Food Service Worker accustomed to diligently following recipes to prepare food ingredients and complete dishes. Conscientious and self-directed professional successful at working quickly in independent capacities. Punctual Food Service Worker skilled in taking orders and preparing food quickly and efficiently. Offering years of experience in food preparation and customer service. Reliable with strong background in food service and related positions. Superior in organizing ingredients, collecting waste and working with little oversight to optimize performance. Experienced Food Service Worker knowledgeable about batch cooking, food safety and nutrition. Strong track record of reliability, accuracy and efficiency in all tasks. Maintains superior performance in both individual and team-focused duties. Work effectively within teams on timely, high-quality food preparation to drive patron satisfaction. Detail-oriented and adept at food preparation and plating. Experienced Cashier with background in customer service and retail. Detail-oriented, friendly and hardworking.

Gifted Technical Advisor with a 2-year background of providing technical assistance via telephone and email. Outstanding and professional phone and email etiquette. Adept at utilizing problem-solving skills to improve team performance.

Skilled Technical Advisor with knowledge of Quick books and Quick Books.

Work History
Fedex Cross Border - Technical AdvisorIrondale , AL07/2019 - 03/2020

Quickbooks tech phone support.

Job is surrounded by excellent customer service.

When customers have any issue or questions about using quickbooks

it is my job to guide them through and fix there issues.

At Concentrix everything we do is based on customer service and care towards our customers.

Currently my scores are at a very high rate.

  • Provided technical process and subject matter expertise
  • Communicated project status to stakeholders, authoring reports to provide up-to-date overviews of ongoing progress
  • Audited technical documentation and processes to enhance completion of reporting findings
  • Audited technical documentation
  • Evaluated technical control manuals and operational documentation, editing content for clarity and compliance with standards
  • Defined program-level goals and resource plans in coordination with department and senior staff
Amc Entertainment Inc. - Sue Chef/bartender/cashierAventura , FL06/2017 - 10/2017
  • Took customer orders and capitalized on opportunities to sell special beverage and food options
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy
  • Set up glassware, liquor and other necessary supplies for special events
  • Assisted in preparing dining room for special upcoming functions, including decorating
  • Orchestrated 5 social functions per year, including private parties, business meetings and formal engagements
  • Closed out cash register with 100% accuracy and prepared cashier report
  • Conducted daily inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders
  • Handled $6,00 cash on daily basis, which built trustworthiness and loyalty
  • Maintained accurate cash drawer of $100 per shift
Altoona Nursing & Rehabilitation Center - ManagerAltoona , IA07/2010 - 11/2015

As manager of this convenience store my duties were the overall running of the store,including :

Hiring

Dismissing

Daily bookkeeping

Inventories

Banking and deposits

Daily counts and spreadsheets

Making employee schedules

Maintaining a clean and sanitized store

The making of food, all food temperature sheets prep work for the food,making sure all employees were doing there work in a time efficient manner and also that the customers were well cared for.

With this position i held a serve safe certificate.

Also had to do audits every month of the contents of the store.

Performed yearly reviews assessing each employee's performance and developed improvement plans

Increased sales by $2300 by establishing goals, overseeing performance and planning

Supervised 5 of employees

Executed regular process updates to reduce discrepancies and enhance scheduling across monthly calendars and programs

Demonstrating innovative and practical problem-solving skills in high-stress environment

Completed bi-weekly payroll for 5 employees

Directed staff of 5 personnel and managed budget totaling $120,000 annually

Recruited and developed employees

Cross-trained existing employees in order to maximize team performance.

Henry Clay Villa - Dietary CookCity , STATE04/2003 - 03/2010

At Henry clay villa I was a dietary cook and also a dietary aide.

My job was to prepare the breakfast and lunch for the residents and staff of the facility.

I prepared large amounts of food,and altered the consitancy of the food as needed by the residents.

Also prepered snacks and desserts for the activity department for any activities planned for the residents and the staff.

My job also consited of prep work for the following days meals.

Prepared food for special parties and groups, including outings and members

Served 2 nutritious meals daily to students in a resident care facility

Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus

Conducted performance reviews.

Accomplishments
  • Supervised team of staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
Skills

Food plating and presentation

  • Recipes and menu planning
  • Food spoilage prevention
  • Institutional and batch cooking
  • Order delivery practices
  • Food preparation and safety
  • Strong attention to safe food handling procedures
  • Operations management
  • Effective planner
  • Budgeting
  • Hospitality service expertise
  • Food preparation
  • Kitchen equipment operation and maintenance
  • New hire training
Education
06/1983Rockwood Area High SchoolCity, StateHigh School Diploma
05/1983Somerset Area Vocational SchoolCityHigh School Diploma
  • Marketing and Retail
Certifications
  • ServSafe
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the scoreof this resume:

95Excellent
Resume Strength
  • Formatting
  • Word choice
  • Measurable results
  • Typos

Resume Overview

School Attended

  • Rockwood Area High School
  • Somerset Area Vocational School

Job Titles Held:

  • Technical Advisor
  • Sue Chef/bartender/cashier
  • Manager
  • Dietary Cook

Degrees

  • High School Diploma
    High School Diploma

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