A highly competent and motivated leader with over 15 years of experience in mentorship, leadership design, implementation, business analytics, data analytics, and data sciences in the areas of Information Technology in the Cybersecurity world A professional with the ability to develop new business through persistence, planning, and research as well as lead people, prospects, customers, and vendors through effective communication and personal interaction skills.
Experienced in building and fostering relationships making sure to honor the Service Level Agreements as stipulated in (if any) Maintenance Service Agreement (MSA) is assigned, Effective communicator, story-teller, and influencer through visualization techniques and appropriate language for a general audience, internal and external partners, and executive management.
A Hands-on and value-driven leader in Network Risk Assessment, predictive analytics, adaptive learning, advanced data mining, and data modeling. Enjoys consultation tasks such as interaction and engagement with clients at every stage of the project to deliver the most efficient results in the least amount of time by responding to business needs, providing a general format, and answering multiple questions in one solution. Enthusiastic about converting large-scale business problems-into easy to understand information by principles of lean thinking, creating a Plan of Actions, and setting time-acceptable time frames within the specified SLAs to achieve the goals at hand.
An expert using interactive programming tools such as Microsoft Applications, Office, Project, SQL, Basic, SalesForce, Basic Programming, BMC Remedy Ticketing system, Networking Security Applications, and Management from Cisco Firewall management, Barracuda Appliances, Secure Remote Access Tools for troubleshooting and evaluating Risk management for Clients.
Technology Services Industry Association Advanced Professional Certification
Industry Customer Service Training and Certification
Kaspersky Security for Business Applications Certified Engineer.
Certification in Microsoft Systems Administration.
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