Dedicated Customer Representative motivated to maintain customer satisfaction and contribute to the company success. Proficient in responding to customers complaints and finding solution, customers request management and providing high quality customer care. Capable Senior Advisor experienced in helping Apple users correct problems with computer systems, mobile devices and peripheral equipment. Knowledgeable about usability and security concerns. Skilled at working alone to investigate and fix problems. Helpful Techie easily conveying technical information to diverse audiences. Skilled at both hardware and software troubleshooting in fast-paced environments. Friendly Help Desk Technician with 3 years quickly and effectively resolving customers' technical issues. Dedicated to exceeding client expectations by verifying satisfactory resolutions for every submitted ticket. Skilled at maintaining positive communications even in stressful situations. Ready to leverage deep technical knowledge and amiable personal interactions to provide superlative technical responses.
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