I have excellent customer service experience including manager level, and have spent the last year as a inventory manager where i would meet with different vendors and place orders, keep multiple sales location stocked with product, work with the accounting team to ensure our vendors were receiving payment within the scheduled time, and preform normal manager duties when called upon.
Highlights
Upper level Management
Multiple sales experience
Exceptional multi-tasker
Experience with different aspects within a company
Handles stress and multiple responsibilities very well
Accomplishments
I have plenty of retail and sales experience.
Developed highly effective sales training strategies as Sales Manager of a 15 person team.
Knowledgeable on filling and keeping track of paperwork in every aspect of the store.
Have experience with everything from selling product to managing 15 plus employees.
Making schedules and handling all cash flow in the store.
Working as the only manager making final decisions on products and customer satisfaction.
Have experience working independently or as part of a successful team.
Ordering product for retail locations.
Meeting with vendors to set up new relationships and sales opportunities.
Promoted within 3 months at previous job
Promoted multiple times
Experience
07/2014 to 11/2014
Team Sports Sales AssociateDICKS SPORTING GOODS － Austin, TX
Greet customers and ascertain what each customer wants or needs.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Compute sales prices, total purchases and receive and process cash or credit payment.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Maintain records related to sales.
Demonstrate use or operation of merchandise.
Place special orders or call other stores to find desired items.
Prepare merchandise for purchase or rental.
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Inventory stock and requisition new stock.
Ticket, arrange and display merchandise to promote sales.
Exchange merchandise for customers and accept returns.
Sign customers up for memberships and credit cards.
08/2011 to 01/2013
Assistant ManagerPARTY CITY － Austin, TX
Resolve customer complaints regarding sales and service.
Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
Determine price schedules and discount rates.
Review operational records and reports to project sales and determine profitability.
Monitor customer preferences to determine focus of sales efforts.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Inventory stock and reorder when inventory drops to a specified level.
Instruct staff on how to handle difficult and complicated sales.
Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
Assign employees to specific duties.
Enforce safety, health, and security rules.
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Plan budgets and authorize payments and merchandise returns.
Plan and prepare work schedules and keep records of employees' work schedules and time cards.
Review inventory and sales records to prepare reports for management and budget departments.
Examine products purchased for resale or received for storage to assess the condition of each product or item.
Establish and implement policies, goals, objectives, and procedures for their department.
Keep records of purchases, sales, and requisitions.
Receive Shipments every week and keep track of paperwork for each shipment.
Handle all money in the store including opening and closing registers and making a bank deposit at the end of the night.
12/2014 to 11/2016
Inventory ManagerWhittlesey Landscape Supply － Round Rock, TexasWas hired as a retail sales associate, where i would help customers pick out specific material, go over how much material was needed, help them plan their projects, and finalize the transaction at the cash register. After 3 months at this position i was promoted to retail sales manager of our primary location where i took on additional responsibilities of being a key holder, making the deposits at closing, knowing the safe code and alarm code for the location, and handling bigger decisions with customer complaints, employee schedules, equipment usage, and location management. After an additional 8 months in that position i was promoted to inventory where i learned the process from data entry to ensure stock levels and ordering material. After 1 month of initial training i was promoted to inventory manager where i would meet with vendors and place orders, travel to mutiple locations to ensure stock levels, edit current items and prices for product as needed, find and add new product, make sure vendors are paid and handle company checks; etc.
Education
Jan 2016
Sports Medicine CandidateAustin Community College － Austin, TX
May 2009
High School DiplomaWharton High School － Wharton, TX
