As a motivated professional , Im always ready to get the job done, By providing great customer service and motivational abilities. With almost 10 years of professional experience and proper training, I've come to accomplish resource and schedule management with great critical thinking and multitasking skills.
Skills
Early childhood education
Classroom support
Classroom supply management
Maintaining safe environments
Differentiated instruction
Setting up activities
Organizational skills
Conflict resolution
Working collaboratively
Effective customer upselling
Table setting arrangements
Point of Sale (POS) system operations
Menu memorization
Check payment processing
Price memorization
Menu knowledge
Quality control
Seating assignment preparation
Sales Techniques
Service prioritization
Sales expertise
Customer assistance
Teamwork
Assessed customer product needs and interests in order to best recommend suitable items.
Money handling
Money Transfer Systems
Retail sales
Collaboration
Microsoft Office
Basic math
Documentation and recordkeeping
Retail merchandising expertise
Experience
Teaching Assistant, 08/2016 - 03/2020 Galapagos Charter Schools – Chicago, IL,
Supervised children and participated with children in activities.
Established positive relationships with students, parents, fellow teachers and school administrators.
Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
Provided one-on-one assistance and tutoring to students requiring additional help.
Promoted student learning by providing individualized and small group support to reinforce classroom topics.
Assisted teachers with lesson preparation and curriculum implementation.
Handled clerical duties, managed classrooms and coordinated documents for teachers.
Prepared lesson materials and visual aids to reinforce lesson concepts.
Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement.
Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
Introduced new learning techniques to improve student comprehension.
Server, 06/2016 - 02/2020 Egg & I|Egg Works – Las Vegas, NV,
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
Provided exceptional service to high volume of daily customers.
Hostess, 11/2014 - 06/2016 Shepherd Of The Valley – Poland, OH,
Greeted guests and gathered information to seat groups or place on waitlist.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Escorted guests to seating area, furnished menus and highlighted daily specials.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Collected reservation information and communicated updates to guests via mobile device or in-person.
Retail Associate, 03/2014 - 02/2016 Danbury Health Systems – New Fairfield, CT,
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
Maintained current store, product and promotional knowledge to drive consistent sales.
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Calculated pricing, applied discounts and collected payments to process transactions.
Answered questions about current promotions and resolved issues according to store policies.
Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
Minimized financial discrepancies by accurately controlling monthly operations budget.
Stayed up to date on store promotions, payment policies and security practices.
Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.
Education and Training
Real Estate Course Completion : , Expected in 09/2021 - The CeShop Real Estate Course - Online, GPA:
: Business Administration And Management, Expected in - Strayer University - White Marsh, MD, GPA:
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