I am looking for a career change and although most of my experience is in education I am willing to learn and very compassionate in any position I have obtained. I have experience in customer service as I worked as a Real Estate agent and Office Manager for 13 years. I worked with the general public, answered multiple calls, scheduled appointments, kept records, and property manager. I am able to multi-task, complete task in at timely manner, and also provide a service to customers that is award winning given the opportunity to exhibit my work habits I feel I would be a great asset to your company.
- Video conferencing
- Technology savvy
- Individualized care
- Compliance
- Smartboard technology
- Activity planning
- Safety protocols
- Learning assessment
- Learning assessments
- Emergent curriculum
- Differentiated learning techniques
- Team collaboration
- Parent/teacher conferences
- Behavior modification
- Effectively work with parents
- Standardized testing techniques
- Classroom discipline
Chicago, IL, 01/2017 - Current
- Educated students in various subjects to provide seamless transition during absence of head teacher.
- Maintained student attendance and assignment records to prevent lapses during teacher absences.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Proctored standardized tests by adhering to strict requirements while completing student records.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Documented student growth, development and understanding using outlined grading procedures and assessment strategies.
- Reported problem students to principal to maintain control of classroom.
- Differentiated classroom and small group instruction to meet needs of students with various learning styles and abilities.
- Studied various school subjects to better understand content and assist with projects and assignments.
- Kept detailed records of student progress, attendance and assignments in Powerschool.
- Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
- Stayed up to date with current regional curriculums to maintain readiness for long- and short-term substitute jobs.
- Liaised with teachers to develop cohesive educational plans and improve student support.
- Applied proactive behavior management techniques to facilitate classroom discipline.
Edwards, CA, 08/2014 - 05/2017
- Maintained daily records of individual activities, behaviors, meals and naps.
- Organized and led activities to promote physical, mental and social development.
- Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
- Taught children foundational skills such as colors, shapes and letters.
- Distributed quarterly progress assessments and milestone reports to each parent.
- Set guidelines for teacher performance and lesson planning and oversaw compliance with established procedures.
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems.
- Collaborated with colleagues on developing new classroom projects and monthly themes.
- Supervised up to 20 children on field trips to local parks, fire stations and zoos.
- Observed children to record development.
City, STATE, 08/2013 - 06/2014
- Maintained student attendance and assignment records to prevent lapses during teacher absences.
- Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
- Documented student growth, development and understanding using outlined grading procedures and assessment strategies.
- Used diverse technologies to help students grasp materials and enhance overall education.
City, STATE, 05/2000 - 08/2013
- Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
- Cultivated community relations and worked with teams to optimize programs.
- Mitigated regulatory risks by guaranteeing program requirements met compliance standards.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Managed office inventory and placed new supply orders.
- Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
- Elevated customer satisfaction ratings by resolving client and case issues effectively.
- Directed and oversaw daily activities of office personnel.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
References
Robin Layman
Former Principal/Stokes County Schools
Currently EC Teacher/Surry County Schools
XXX-XXX-8363
Leeann Lundquist
6th Grade Teacher/WSFCS
Wiley Middle School
XXX-971-2663
Jessica Richardson
Kindergarten Teacher/WSFCS
Mineral Springs Elementary School
XXX-528-2664
Erin Lynch
Kindergarten Teacher/WSFCS
Mineral Springs Elementary School
717-870-4024
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School Attended
- East Surry High School
- Surry Community College
Job Titles Held:
- Teacher's Assistant/Long-Term Substitute Teacher
- Pre-K Teacher
- Substitute Teacher
- Office Manager/Realtor
Degrees
- Associate of Arts
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