Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary
Driven assistant with expertise in anticipating professional needs and proactively identifying and resolving problems to offer support. Well-organized, efficient and forward-thinking in multitasking to meet different demands. Computer savvy with exceptional customer-friendly attitude and team collaboration skills. Bilingual individual with proven abilities handling tasks simultaneously while delivering service with smile. Fluent in Spanish with solution-oriented approach.
Skills
- Organizational and Planning Skills
- Spanish Language Proficiency
- Multitasking and Prioritization
- Computer Proficiency
- Spreadsheet Tracking
- Critical Thinking
- Willingness to Learn
- Data Entry
- Records Management
- Customer Service-Oriented
- Collaborative and Team-Oriented
Education
Oklahoma Community College Oklahoma City, OK, Expected in 05/2020 – – Associate of Arts : Pre-Education - :
Work History
Southwest Key Programs - Teacher's Assistant
Americus, GA, 07/2021 - Current
Americus, GA, 07/2021 - Current
- Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper and crayons.
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
- Helped teachers recognize learning issues evidenced in one-to-one support instruction.
- Organized and guided skills practice, research and memorization tasks for students.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment..
- Attended training classes, parent conferences, and faculty meetings to stay up-to-date on student progress.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Supported student learning objectives through personalized and small group assistance.
- Reviewed lesson material with students individually or in small groups.
- Documented student progress and communicated with parents to keep informed.
- Implemented practice exercises and used repetition, enabling students to grasp new concepts quickly.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Worked with lead teacher to monitor class schedule and take attendance.
- Provided Spanish translation between teacher and parent when needed.
Southwest Key Programs - Teacher's Assistant
Athens, GA, 10/2020 - 05/2021
Athens, GA, 10/2020 - 05/2021
- Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Provided support to help students with special needs learn and grow.
- Handed out classroom materials, like pencils, paper and crayons.
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
- Helped teachers recognize learning issues evidenced in one-to-one support instruction.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Supported instructor with test administration, curriculum development and assignment grading.
Visionworks - Optometrist Assistant
Vienna, VA, 09/2019 - 10/2020
Vienna, VA, 09/2019 - 10/2020
- Assisted with dilating patients or using eye medications when directed by optometrist.
- Collaborated with optometry staff to reach individual and team goals.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions, eligibility and prior authorizations of medications and glasses.
- Acquainted patients with procedures and explained purpose of testing to establish consent.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
- Measured patient spirometry.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Oriented and trained new staff on proper procedures and policies.
- Provided Spanish translation between Doctor and patient when needed.
Holiday Retirement - Receptionist
Surprise, AZ, 08/2018 - 09/2019
Surprise, AZ, 08/2018 - 09/2019
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Supported various administrative duties by proofreading, transcribing and invoicing.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Used quick response and dynamic service skills to build relationships with patients, improving customer retention rate.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Entered customer data into room system and updated information when patrons changed rooms.
- Collected room deposits, fees and payments.
- Maintained transaction security by verifying payment cards against identification.
- Confirmed relevant guest information and payment methods to prevent fraud.
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Resume Overview
School Attended
- Oklahoma Community College
Job Titles Held:
- Teacher's Assistant
- Teacher's Assistant
- Optometrist Assistant
- Receptionist
Degrees
- Associate of Arts
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