having only 1 year of service training, I am able to bring the basic skills needed to perform the job well. I also have 1 year in a teaching profession, working with children 10 months to 1 year old. I had to learn to come to terms with my people skills and how to use them with adults and children.
Skills
Secondary education
Middle school education
Elementary education
Group and individual instruction
Differentiated instruction
Classroom management
Conflict resolution
Memorization and recall
Skill building
Teaching/tutoring
Creative learning strategies
Punctual
Inquiry-based learning
Critical Thinking
Creative imagination stimulation
Positive learning environment
Diverse groups presentations
Identifying problems
Time management
Documentation and reporting
Effective time management
Student motivation
Personable and outgoing
Classroom discipline
Monitoring outcomes
Interpersonal skills
Outstanding social skills
Group learning mechanics
Positive reinforcement
Travel planning
Transcription and dictation
Age-appropriate lesson planning
Customer/Client relations
Test proctoring
Shorthand writing
Strong collaborator
Experience with special-needs students
American Sign Language fluency
Creative questioning
Customer-service oriented
Advising
Work History
Teachers Assistant , 10/2018 to 03/2019 Medstar Health – Fairfax, VA,
Organized classroom materials to help teachers prepare for daily instruction and activities.
Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
Partnered with teacher to plan and implement lessons following school's curriculum, goals, objectives and philosophies.
Retained interest and maximized receptive learning by educating students using hands-on instructional techniques.
Tutored struggling students individually and in small groups to reinforce learning concepts.
Supported student learning objectives through personalized and small group assistance.
Oversaw groups of up to 17 students at school and off-site locations, maintaining optimal safety and security.
Aided teachers with classroom instruction and provided clerical support for diverse needs.
Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
Took daily attendance, notifying academy director immediately of any student absences.
Created lesson materials, visuals and digital presentations to supplement lesson plans.
Server, 10/2016 to 09/2018 Eataly – San Jose, CA,
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Kept register accurate through correct billing, payment processing and cash management practices.
Restocked salad bar and buffet for lunch and dinner service.
Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Monitored guests for intoxication and immediately reported concerns to management.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Greeted and maintained relationships with regular customers.
Prepared beverages and filled food orders for customers.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Managed food resources, memorized orders and wrote patron's food orders on slips in 22-seat restaurant.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
Cashier, 07/2017 to 10/2017 Mills Fleet Farm – Blaine, MN,
Counted cash in register drawer at beginning and end of shift.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Checked prices for customers and processed items sold by scanning barcodes.
Reviewed and resolved differences between accounting information and cash drawer.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Operated cash register for cash, check and credit card transactions with 100% accuracy.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Assisted customers by answering questions and fulfilling requests.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Educated customers on promotions to enhance sales.
Worked closely with manager to solve problems and handle customer concerns.
Assisted customers with special services, account updates and promotional options.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Used cash registers and POS systems to request and record customer orders and compute bills.
Answered questions about store policies and concerns to support positive customer experiences.
Education
Highschool Diploma: Education, Expected in 05/2016 Space Coast Junior/Senior High School - Cocoa, FL GPA:
Elected Captain of flag and dance team
Graduated with 2.9 GPA
Continuing education in chemistry
Member of marching band
Associate of Applied Arts: Biomedical Sciences, Expected in 12/2017 Eastern Florida State College - Cocoa, FL GPA:
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