Teachers Assistant resume example with 12+ years of experience
Jessica Claire
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
Career Overview
Issue receipts, refunds, credits, or change due to customers. Receive payment by cash, check, credit cards, vouchers, or automatic debits. Assist customers by providing information and resolving their complaints. Greet customers entering establishments. Process merchandise returns and exchanges. Stock shelves, and mark prices on shelves and items. Calculate total payments received during a time period, and reconcile this with total sales. Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items. Supervise others and provide on-the-job training. Compute and record totals of transactions. Compile and maintain non-monetary reports and records. 6 Years clerical in a medical facility 15 years as a telephone operator 3 Years as a security officer 12 years retail management / supervisory 4 years medical billing and coding 3 years medical insurance filing 4 years office management 4 years transporting medical documents 4 years medical assistantHighly enthusiastic customer service professional with 7 years client interface experience.
Core Strengths
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Accomplishments
Customer Assistance
- Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Work Experience
Teacher"s Assistant, 01/2010 to 02/2011
Medstar Health – Ellicott City, MD,
Medstar Health – Ellicott City, MD,
- Dress children and change diapers.
- Sanitize toys and play equipment.
- Instruct children in health and personal habits, such as eating, resting, and toilet habits.
- Read to children and teach them simple painting, drawing, handicrafts, and songs.
- Regulate children's rest periods.
- Observe and monitor children's play activities.
- Discipline children and recommend or initiate other measures to control behavior, such as caring for own clothing and picking up toys and books.
- Maintain a safe play environment.
Appt Secretary, 01/2000 to 03/2003
Npc International – Watertown, SD,
Npc International – Watertown, SD,
- Answer telephones and direct calls to appropriate staff.
- Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Office Manager, 10/1997 to 01/2000
Eastern Mountain Sports – Cranston, RI,
Eastern Mountain Sports – Cranston, RI,
- Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
- Operate typing, adding, calculating, or billing machines.
- Review documents such as purchase orders, sales tickets, charge slips, or hospital records to compute fees or charges due.
- Keep records of invoices and support documents.
- Resolve discrepancies in accounting records.
- Type billing documents, shipping labels, credit memorandums, or credit forms, using typewriters or computers.
- Update manuals when rates, rules, or regulations are amended.
- Record patients' medical history, vital statistics, or information such as test results in medical records.
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
- Clean and sterilize instruments and dispose of contaminated supplies.
- Prepare and administer medications as directed by a physician.
- Explain treatment procedures, medications, diets, or physicians' instructions to patients.
- Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
- Contact medical facilities or departments to schedule patients for tests or admission.
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
- Greet and log in patients arriving at office or clinic.
Assistant Manager, 03/1996 to 01/1997
DOLLAR GENERAL – City, STATE,
DOLLAR GENERAL – City, STATE,
- Schedule appointments for patients.
- Inventory and order medical, lab, or office supplies or equipment.
- Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.
- Set up medical laboratory equipment.
- Take inventory or examine merchandise to identify items to be reordered or replenished.
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Pack customer purchases in bags or cartons.
- Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.
- Assist customers by providing information and resolving their complaints.
- Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment.
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
- Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations.
- Greet customers entering establishments.
- Keep records on the use and/or damage of stock or stock handling equipment.
- Answer customers' questions, and provide information on procedures or policies.
- Prepare and maintain records and reports of inventories, price lists, shortages, shipments, expenditures, and goods used or issued.
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Stock shelves, and mark prices on shelves and items.
- Process merchandise returns and exchanges.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Calculate total payments received during a time period, and reconcile this with total sales.
- Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
- Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
- Supervise others and provide on-the-job training.
- Keep periodic balance sheets of amounts and numbers of transactions.
- Issue receipts, refunds, credits, or change due to customers.
- Assist customers by providing information and resolving their complaints.
- Compare merchandise invoices to items actually received to ensure that shipments are correct.
- Clean display cases, shelves, and aisles.
Floor Supervisor, 03/1991 to 01/1997
FAMILY DOLLAR – City, STATE,
FAMILY DOLLAR – City, STATE,
- Pack customer purchases in bags or cartons.
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
Educational Background
High School Diploma: , Expected in Jun 1983
Miami Dade High School - ,
Miami Dade High School - ,
Basic Academic: , Expected in
Skills
Academic, accounting, advertising, Schedule appointments, balance sheets, Basic, billing, bookkeeping, calculators, cash registers, credit, dictation, financial, forms, general office duties, drawing, injections, insurance, Inventory, Issue receipts, laboratory equipment, mailing, Mark, materials, money, office, neat, painting, treat patients, personnel, policies, processes, Read, maintain records, safety, sales, scanners, shipping, staffing, statistics, tables, take messages, telephones, Type, typing, typewriters
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Resume Overview
School Attended
- Miami Dade High School
Job Titles Held:
- Teacher"s Assistant
- Appt Secretary
- Office Manager
- Assistant Manager
- Floor Supervisor
Degrees
- High School Diploma
- Basic Academic
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