LiveCareer-Resume

teachers assistant resume example with 17+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Organized planner, classroom manager and educational support professional with more than 3 years of related experience. Knowledgeable about school processes and improvement strategies focused on guided learners. Motivated educator with deep passion for helping each and all students excel by supporting teachers and enhancing classroom environments. Proficient in organizing supplies, cleaning rooms and planning fun activities. Good tutoring, recordkeeping and time management skills. Teacher's Assistant accomplished in supporting classrooms of up to 15 children. Dependable and organized with knowledge of childcare management with software programs. Provider of compassionate assistance to all students especially those students with special needs. Teacher's Assistant specializing in working with children with behavioral and developmental disorders, as well as autism. Skilled at crisis intervention. Calm under pressure with superb communication skills. Compassionate teaching professional delivering exemplary support and assistance to teachers and students. Display exceptional skills. Facilitate positive educational environments through initiation of positive attitude and respect to each person. Ambitious student pursuing Master's degree in social service and eager to contribute developed knowledge in social service role. Skilled in community service and account representative in public sector settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Talented Lead Customer Service Representative polished in balancing customer needs and company demands. Committed to building loyalty and long-term relationships with customers and achieving individual sales goals. Expertly coordinates customer service teams and coordinates programs to enhance productivity.

Dependable Cash Handler with rapid money-counting skills and strong history of customer service. Extremely high accuracy due to detail-oriented approach. Responsible for preparing tills before collection and closing out at end of shift.

Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Reliable team member with experience processing payments, helping customers, balancing cash drawers and working within various departments.

Results-oriented Cashier motivated to exceed expectations and deliver exceptional service. Resourceful professional with history of increasing sales and decreasing shrinkage. Regularly exceeds sales and productivity objectives.

Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service and team leadership.

Skills
  • Social science, English, Math instruction
  • Group and individual instruction
  • Progress reporting
  • Materials Preparation
  • Classroom support
  • Behavior modeling
  • Excel
  • Attendance
  • Grading homework and tests
  • Maintaining safe environments
  • Setting up activities
  • One-on-one and small group instruction
  • Classroom supply management
  • Tutoring students
  • Strong problem solver
  • Excel spreadsheets
  • Business writing
  • Executive presentation development
  • Proofreading
  • Microsoft Office
  • First Aid/CPR
  • Time management
  • Cash counting machine operations
  • Confidentiality
  • Safety and risk assessments
  • Mood disorders specialist
  • Unit Management and Leadership
  • Psychiatric and Mental Health Care
  • Outreach programming specialist
  • Clinical documentation mastery
  • Emotional support
  • Case management
  • Calm under pressure
  • Behavioral assistance
  • Recordkeeping
Experience
Supervisor of Operations, 07/2021 - Current
Envigo Dublin, VA,
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Conducted performance reviews providing coaching and feedback to benefit both company and employee.
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
  • Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Enforced security policies and procedures to protect company assets from theft, loss or damage.
  • Established organizational vision and developed strategies to achieve sales and customer service goals.
  • Evaluated invoices and shipping paperwork for accuracy and compliance.
  • Inspected production areas to identify and correct unsafe or unauthorized practices.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Examined problem-solving concepts, including quantitative methods and techniques and approaches to optimize organizational operations and facilitate decision-making.
  • Cultivated and strengthened relationships with customers, vendors and internal stakeholders.
  • Drove solutions to predominant operations issues by identifying areas of deficiency and performing root-cause analysis.
  • Developed incident management strategies to promote troubleshooting, root cause analysis and timely resolution.
  • Resolved issues, including challenges regarding circuits, websites, vendors and telecoms.
  • Strengthened operational efficiencies and traceability, developing organization systems for financial records and sales reports.
  • Performed timely and budget-complying project management on multi-faceted issues.
  • Secured revenue, accurately monitoring cash intake and maintaining store policy updates to eliminate discrepancies.
Teacher's Assistant, 04/2018 - 05/2020
Trudeau Memorial Center Coventry, RI,
  • Supervised students and maintained security throughout school buildings and on field trips.
  • Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans.
  • Prepared lesson materials and visual aids to reinforce lesson concepts.
  • Cleaned and organized classrooms, materials and supplies to support maximum efficiency.
  • Marked homework assignments, tests and special projects to communicate grading.
  • Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
  • Conducted special assessments and tutoring sessions to support individual student needs.
  • Promoted student learning by providing individualized and small group support to reinforce classroom topics.
  • Assisted teachers with instruction and provided clerical support for diverse needs.
  • Tutored and supported students individually and in groups of up to 25 by reteaching and reviewing lesson concepts and created one-on-one relationship.
  • Arranged and led activities for students, including football, basketball and Tennis.
  • Monitored students in class, hallways and playground to supervise, enforce rules and support lead teacher.
  • Distributed and collected tests and homework to collate and prepare for grading.
  • Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.
  • Distributed classroom materials and supplies such as pencils, paper and art materials.
  • Kept over 20 students safe in classroom and outside environments.
  • Retained interest and maximized receptive learning by educating students utilizing instructional techniques, including hands-on curriculum.
  • Helped students master learning concepts through one-on-one and small group tutoring.
  • Cared and gave special attention to the students who need special attention.
  • Monitored the development of children in home, school to develop with positive behavior.
  • Performed diverse tasks for teachers, including clerical support, classroom management and document coordination.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
  • Attended in-services, workshops and seminars.
  • Helped students take advantage of other available subject matter and study resources.
  • Arranged and led academic and study activities for students.
  • Supervised children and participated with children in activities.
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Handled clerical duties, managed classrooms and coordinated documents for teachers.
Customer Service Representative, 07/2017 - 04/2019
Capitol Federal Savings Bank Mission, KS,
  • Assisted approximately dozens of customers each shift with rental and product questions.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Worked with CRS to develop customer service improvement initiatives.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Reviewed account and service histories to identify trends and issues.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Set up and activated customer accounts to maintain QA satisfaction levels.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Educated customers on special pricing opportunities and company offerings.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Documented conversations with customers to track requests, problems and solutions.
  • Upheld privacy and security requirements established by Hertz and Government regulatory agencies.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Assisted customers in making payments on accounts and setting up payment plans.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Upheld strict quality control policies and procedures during customer interactions.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Reviewed customer account information to determine current issues and potential solutions.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Made outbound calls to obtain account information.
  • Remained constantly aware of customer activity to ensure safe and secure shopping environment.
  • Assessed customer needs and upsold products and services to maximize sales.
  • Relayed productive customer feedback to marketing teams.
  • Trained new employees on procedures and policies to maximize team performance.
  • Reduced process gaps while training new hires on products, software, operational best practices and store protocols.
  • Executed on-time and under-budget project management on complex issues while updating customers on technician availability.
  • Exceeded company productivity standards on consistent basis.
Claire Childcare , 02/2012 - 08/2016
Fidelity Investments Pinehurst, TX,
  • Created lesson, activity and field trip plans.
  • Maintained current understanding of applicable laws and kept facility in compliance with requirements.
  • Continually kept abreast of toy and child-related recalls and safety warnings.
  • Monitored the development of the children in home, library or other natural settings, specialized behavior intervention services to children, and parents education to ensure safety of all groups.
  • Ensured effective communication between all groups and team members. Attended meetings and requests. completed reports and related documents.
  • Set up schedules and determined team assignments.
  • Encouraged positive behaviors, including patience with teachers and fellow kids.
  • Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
  • Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
  • Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
Customer Service Associate, 02/2001 - 08/2011
Texaco Inc. City, STATE,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Received payments for both cash, credit cards and issued receipts.
  • Processed hundreds of transactions per day with exceptional accuracy.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Trained new employees in cashiering procedures, offering assistance in resolving client issues.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Helped customers find specific products, answered questions and offered product advice.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Promoted specific item options to drive sales and achieve add-on purchases.
Education and Training
Bachelor of Arts: Bachelor of Arts And Humanity, Africana Studies, Expected in 08/2020
-
San Diego State University - San Diego, CA
GPA:
Status -
Associate of Arts: Liberal Arts And General Studies, Expected in 05/2018
-
San Diego City College - San Diego, CA
GPA:
Status -
: , Expected in
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Clairel A. Nasir High School - Xamar, Som,
GPA:
Status -

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Resume Overview

School Attended

  • San Diego State University
  • San Diego City College
  • Clairel A. Nasir High School

Job Titles Held:

  • Supervisor of Operations
  • Teacher's Assistant
  • Customer Service Representative
  • Claire Childcare
  • Customer Service Associate

Degrees

  • Bachelor of Arts
  • Associate of Arts

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