teachers assistant resume example with 8+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Enthusiastic, patient, motivated, and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of hard work and I have the determination to grow and learn. I am advanced in understanding customers needs with diligent attention to detail that results in superior customer service and high levels of satisfaction. I respond positively to instructions and procedures and gladly work well with coworkers and respect all levels of management.
Skills
Educated to organize and create
Comprehensive knowledge of Microsoft word
Proficient and competent in answering and handling customer phone calls
Interpersonal skills
10 key literate;49 WPM
Works well with group and individual instruction
Active listener
Detail oriented
Work History
Teacher's Assistant, 09/2016 - 07/2017 Puc National – Sylmar, CA,
Supported student learning objectives through personalized and small group assistance.
Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
Organized classroom materials to help teachers prepare for daily instruction and activities.
Partnered with teacher to plan and implement lessons following school's curriculum, goals, objectives and philosophies.
Attended training classes, parent conferences, and faculty meetings to stay up-to-date on student progress.
Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
Handed out classroom materials, like pencils, art supplies and Learning materials used for an assortment of projects.
Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
Assisted lead teachers with lesson plan creation and materials development .
Created lesson materials, visuals and digital presentations to supplement lesson plans.
Worked with lead teacher to monitor class schedule and take attendance.
Reviewed lesson material with students individually or in small groups.
Supervised residential and day treatment children during class and on field trips.
Helped teachers recognize learning issues evidenced in one-to-one support instruction.
Customer Service Representative, 09/2013 - 08/2016 Jubitz – Vancouver, WA,
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Offered advice and assistance to customers, paying attention to special needs or wants.
Answered customer telephone calls promptly to avoid on-hold wait times.
Provided primary customer support to internal and external customers in fast-paced environment.
Responded to customer requests for products, services and company information.
Answered constant flow of customer calls with up to five calls in queue per minute.
Communicated with vendors regarding back order availability, future inventory and special orders.
Educated customers on promotions to enhance sales.
Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
Cultivated customer loyalty, promoted repeat customers and improved sales.
Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Order Fulfillment Associate, 01/2010 - 12/2013 Vista Equity Partners – Saint George, UT,
Cross-trained new associates on essential job functions and procedures, including picking and filling orders for all warehouse products.
Received and reviewed new orders, located requested merchandise and promptly initiated processing.
Reviewed daily queue report to confirm all orders were processed within shipping system as scheduled.
Maintained compliance with company safety policies and called violations to attention of management.
Operated frequency scanners to track shipment progression and input data into shipping system.
Unloaded incoming trucks and properly staged inventory for processing.
Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.
Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
Followed procedures at all times for personal and team safety.
Informed supervisors and coworkers of inventory needs and double-checked supplies before completing customer orders.
Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
Maximized customer satisfaction by checking outgoing documents and shipment labels for accuracy and conformance to outlined customer requirements and preferences.
Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.
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