teachers assistant resume example with 15+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

To obtain a position that will help me develop my skills and utilize my current knowledge and expertise in a managed infrastructure department by achieving all goals and objectives and be progressively responsible in the process. I am a hardworking and reliable individual with strong ability in Business & Management/Computer Technology. Highly organized, proactive and punctual with a team-oriented mentality. Motivated to apply education and my skill set abilities to enhance departmental operations. Eager to learn new skills and advance knowledge with hands-on experience.

  • Strong analytic and problem-solving skills, with the ability to understand complex data and perform analysis swiftly and accurately.
  • Skill in developing data-supported solutions and using fact based logic; ability to translate complex analysis in easy to understand manner and present to a broad audience.
  • Strong written and verbal communication skills.
  • Ability to manage daily administrative tasks without losing sight of long-term goals and planning.
  • Detailed-oriented, able to skillfully manage all operations activities including database management, correspondence and departmental/district policies and procedures.
  • Extremely customer service-oriented with high level commitment to customer satisfaction.
  • Exhibits strong focus on goals and results.
  • Ability to coordinate work involving guidelines and rules with constant problem solving requiring continuous close attention for accurate results, able to effectively function with frequent exposure to unusual pressure.
Teacher's Assistant, 05/2020 - Current
Puc National Sylmar, CA,
  • Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
  • Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans.
  • Assisted teachers with instruction and provided clerical support for diverse needs.
  • Prepared lesson materials and visual aids to reinforce lesson concepts.
  • Tutored and supported students individually and in groups of up to five students by reteaching and reviewing lesson concepts and Reading Comprehension Skills.
  • Marked homework assignments, tests and special projects.
  • ELA/Teacher for two months. (Prepared Lesson plans)
  • Attended Day ones meetings weekly for protocols and processes for our team.
  • Prepared and completed data analysis for K-8th grade team.
  • Attended RTI meetings weekly pertaining to students and reading skills.
  • Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.
  • Attended in-services, workshops and seminars.
  • Took attendance, graded assignments, and maintained routine student records.
  • Participated in meetings with parents concerning child's progress and areas of concern during parent-teacher conferences.
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Managed daily attendance and reported absences and tardies to Main Office/Attendance Coordinator for parental notification.
Disbursement Accounting Specialist, 11/2019 - 04/2020
Johns Hopkins University Baltimore, MD,
  • Reviewed historical customer accounts to assess payment compliance and adherence to loan terms by sending via email notification.
  • Organized, filed and maintained customer, department and regulatory loan records. Boxing and storing hard copies of pre-bills (Quarterly).
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines. Uploading receipts into mainframe.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Utilized FedEx Oracle Cloud software applications for Travel and Expense Disbursement to compile data gathered from various sources for Auditing purposes.
  • Handled all delegated tasks, including generating reports and responding to inquires and request.
  • Maintaining and monitoring cost recovery systems of receipts and payments.
  • Data Entry of invoices and posting of related disbursement sessions into Microsoft Excel.
Customer Ser, 06/2015 - 08/2016
Niteo Products City, STATE,
  • Supervised 250 customer service calls per week to track support issues and improve operating procedures.
  • Directed 12 enterprise customer support team members and leveraged data analytics to identify areas of improvement and accountability.
  • Answered customer requests with friendly, knowledgeable service and support.
  • Planned weekly meetings for 12 Customer Service Team members on weekly basis and coordinated availability of conference rooms.
  • Assessed team member performances, delivering one-on-one coaching to promote better service.
  • Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies.
  • Reviewed customer interactions and activity reports to identify and address concerns.
  • Cross-trained staff members, resulting in 100% increase in customer satisfaction ratings.
  • Revised department schedules to maximize coverage during peak hours.
  • Managed daily operations and processes, including reservations, budgeting and forecasting.
  • Scheduled appointments with Managers of Distribution to meet customer needs and resolve key concerns.
  • Monitored daily activities of customer service team, providing guidance and encouragement to optimize productivity. Developed and mentored team members to provide hospitable, professional service while adhering to protocol.
  • Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
  • Manage payroll and timesheet entry into the ADP payroll systems for team and temporary staff members.
  • Reconciled Travel & Expense report for myself (only).
Grants & Contracts Specialist, 11/2002 - 07/2015
University Of Tennessee Health Science Center City, STATE,
  • Improved customer satisfaction by finding creative solutions to problems.
  • Handled all delegated tasks, including cash deposits for all restricted grant accounts and professional services.
  • Distributed campus notifications via-email for New Grant Accounts numbers, Budgets, Supplements, and Budget Revisions.
  • Confirmed and assured the accuracy of budgets for all restricted accounts and resolve discrepancies.
  • Processed invoices for subcontractors on grant accounts and professional service contracts.
  • Monitored department expenditures and performed monthly reconciliations.
  • Assisted various department regarding questions on budget entries, accounts expiration dates and account balances to ensure general ledgers are accurate.
  • Completed the closeout continuation process for grant accounts involving research and drug studies & PI(s).
Education and Training
MBA: , Expected in 05/2010
Bethel University - Mckenzie, TN
Status -
  • 3.0 GPA
Bachelor of Science: Business Administration, Expected in 04/1995
Rust College - Holly Springs, MS,
Status -
  • Completed professional development in Internships
  • Honorable Mention Recipient
  • Minor in Computer Science
  • Major in Business Administration

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Resume Overview

School Attended

  • Bethel University
  • Rust College

Job Titles Held:

  • Teacher's Assistant
  • Disbursement Accounting Specialist
  • Customer Ser
  • Grants & Contracts Specialist


  • MBA
  • Bachelor of Science

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