Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
01/2021 to Current Teacher's Assistant Desert Choice Schools | Surprise, AZ,
  • Promoted student learning by providing individualized and small group support to reinforce classroom topics.
  • Assisted teachers with instruction and provided clerical support for diverse needs.
  • Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
  • Prepared lesson materials and visual aids to reinforce lesson concepts.
  • Monitored students in class, hallways and cafeteria to supervise, enforce rules and support lead teacher.
  • Supervised students and maintained security throughout school buildings and on field trips.
  • Cleaned and organized classrooms, materials and supplies to support maximum efficiency.
  • Arranged and led activities for students, including [Type] and [Type].
  • Managed daily attendance and reported absences and tardies to [Job title] for parental notification.
  • Used [Type] exercises and repetition to assist students in learning foundational educational concepts.
08/2016 to 10/2019 Customer Service Representative Jubitz | Vancouver, WA,
  • Assessed customer needs and upsold products and services to maximize sales.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Trained [Number] new employees each [Timeframe] in procedures and policies in order to maximize team performance.
  • Worked with [Job title] to develop customer service improvement initiatives.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Educated customers on special pricing opportunities and company offerings.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Exceeded company productivity standards [Number]% on consistent basis, handling more than [Number]% of quota each day.
  • Interviewed customers regarding [Type] issues and reported feedback to management team.
  • Translated services for [Number]-person team to serve [Language]-speaking customer needs.
  • Answered customer questions and addressed concerns, resulting in [Number]% reduction in complaint calls.
  • Answered [Number]+ inbound calls per day and directed to designated individuals or departments.
05/2018 to 06/2019 Department Manager Ralph Lauren | Lee, MA,
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Coached, trained and mentored new team members and manager trainees.
  • Handled [Type] shift overstock, restocking and inventory control.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock.
  • Employed process improvement initiatives within department.
  • Executed targeted merchandising and promotional plans, bringing in [Number]% of quota on average.
  • Coordinated work schedules and distributed tasks to [Number] employees in [Type] department.
  • Reduced process gaps, effectively managing and training [Number] employees on best practices to ensure optimal productivity.
  • Supervised [Number] full-time and [Number] part-time employees.
  • Assisted negotiation with vendors and suppliers to reduce cost by [Number]%.
05/2007 to 01/2012 BMW Leasing BMW | City, STATE,
  • Prepared advertising sales contracts and submitted to clients for sign off.
  • Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients.
  • Standardized relationship-building expectations by training [Number] employees in business lead generation.
  • Attended various events, including workshops and trade shows to network with new contacts.
  • Explained to clients how specific types of advertising helped promote customer products or services.
  • Managed [Number] accounts worth $[Number].
  • Identified new customer opportunities through careful study of advertising markets.
  • Sold print, online, niche publication, newspaper inserts, direct mail and related printed products.
  • Participated in incentive programs and contests designed to support achievement of production goals.
  • Developed spreadsheets to track bi-monthly billings, client proposals, contracts, subcontracts and subcontractor licenses.
  • Reviewed customers' products, advertising history and business to identify effective advertising solutions.
  • Created sales presentations to promote advertising benefits to potential customers.
  • Received advertising proofs from [Type] department and submitted to client for review and approval.
  • Surpassed quota by [Number]% to generate $[Number] in sales during [Year].
  • Exceeded department expectations for productivity and accuracy levels by [Action].
  • Provided clients with estimates of [Product or Service] advertising.
  • Managed over [Number] large accounts for advertising agencies and brand advertisers.
  • Serviced potential clients in [Type] and [Type] newspaper advertising services.
  • Responded quickly to customer questions and resolved issues using [Technique].
Education and Training
Expected in 06/2003 High School Diploma | Miami Southridge Senior High School, Miami, FL GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

55Fair

resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended

  • Miami Southridge Senior High School

Job Titles Held:

  • Teacher's Assistant
  • Customer Service Representative
  • Department Manager
  • BMW Leasing

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: