Public Trust Proven ability in working with and communicating complex situations both orally and in writing with diverse groups to include senior management and teammates.
*Seasoned in inputting, organizing, and analyzing data in order to run reports and provide data for senior management.
*Proven ability in working with customers to assess needs, prioritize goals, and resolve programs - adept at working in stressful situations and committed to providing quality services
*Experienced in managing and handling sensitive information, which includes company proprietary information, personal identifiable information (PII), and government processes/procedures.
*Expert in performing and improving processes and procedures to better add the organization.
*Experienced in managing accounting books and reporting the budget for a small organization/group.
*Proficient in utilizing Microsoft Office Suite: Word, Excel, PowerPoint, and Access.
*Expert in managing and scheduling meetings, conferences, and events.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Education and Training
Virginia State UniversityPetersburg, VAExpected in May 2013 ā āBachelors:Science Area Psychology - GPA:Science Area Psychology
, Expected in ā āAdministrative Assistant Course
Department of Homeland Security
Transportation Secretary Administration
Completion December 2016- January 2017: - GPA:
Accomplishments
Experience
Medstar Health - Teachers Assistant Tysons Corner, VA, 04/2014 - 11/2014
Responsibilities.
Assist the teacher and teacher lead in performing daily duties.
Interact with the children to develop social skills, reading abilities, and comprehension skills.
Record and maintain attendance of children.
Followed federal and corporate rules and policies to ensure the safety of children.
Provide oral and/or written incident reports in regards to children behavior disturbances
Results.
Taught a small group of children how to communicate clearly instead of through emotional frustrations.
Trusted to handle a ratio of toddlers without supervision.
Gained the confidence of toddlers, and helped them to be more comfortable in their school environment.
Increased record accuracy of child attendance by greeting each parent at the door, and verifying that each parent signs in/out their child.
Rochester Armored Car - Transportation Security Officer Mason City, IA, 06/2013 - Present
Certified in operating screening technology such as Explosive Trace Detector (ETD), Smith Detection X-Ray machine, Advance Imagine Technology Scanner (AIT), Walk Through Metal Detector and Bottle Liquid Scanner (BLS)
Responsibilities.
Trained to protect the safety of passenger flying nation-wide.
Train beginning TSOs on performing daily duties to protect passengers.
Assist supervisors in recording employees that are present for the shift.
Provide reports with Microsoft Word for security incidents that have been observed.
Follow and obtain Transportation Security Administration (TSA) Standard Operating Procedures.
Perform visual and physically screenings of baggage, cargo, and passengers for prohibited items.
Assist the supervisor in verifying the functionality of Explosive Trace Detectors (ETD).
Handle and dispose of confidential documentation.
Collect, sort, and input data receipts into ETD binders
Results.
Received high ranking in supervisor evaluations, and received monetary promotions.
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Resume Overview
School Attended
Virginia State University
Job Titles Held:
Teachers Assistant
Transportation Security Officer
Retail Associate
Administrative Assistant
Secretary
Degrees
Bachelors
Administrative Assistant Course
Department of Homeland Security
Transportation Secretary Administration
Completion December 2016- January 2017